JMA makes 5G possible for organizations with the most critical connectivity demands in the world. From its global tech centers, JMA is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare facilities, and the busiest transit centers.
5G is more than another G on your phone — it is a generational opportunity to change the way the world operates. Join the industry’s fastest growing technology company to shape that future today.
JMA is looking for a Associate Engineer - Tech Support - DAS to join our team in Bologna, Italy. The Associate Engineer will be responsible for field implementation and remote post-sale technical support. Ensuring proper configuration of the JMA DAS systems, optimize the platform actual features and performance to deliver the expected experience to the final users according to the RF design.
Responsibilities
- Learning of the JMA DAS main functionalities, to be able to support an on-site commissioning, and generate activities report both for customer and internal use.
- Support, both remotely and on-site, the customer during the monitoring and the troubleshooting of the JMA DAS equipment platforms
- Work with cross functional teams to address the customer issues and questions to ensure the customer satisfaction
- Support the testing and MOP validation on internal test benches
Qualifications:
- Bachelor/Master’s degree in electronic, telecommunication or IT engineering
- A fundamental understanding of the main cellular technology standards, as 5G, 4G, 3G and 2G
- Experience with Linux, Windows Operating Systems and Networking
- Fluent Italian and Good English Knowledge (at least B2)
- Availability to travel locally and internationally (max up to 50% of the time)
- It is a plus the knowledge of the principal measurement tools (i.e. spectrum analyzer, optical power meter)
#LI-AC1
At JMA, we don’t just accept differences — we embrace them. JMA is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristic.
What We Do
Wireless technology now impacts nearly every aspect of daily life around the world. As the fastest-growing global tech company, JMA Wireless designs and delivers cutting-edge wireless technology solutions that modernize how people learn, work, live and play, like never imagined. We power today’s leading industries through next-generation software-based 5G, private wireless networks, 5G-ready antennas and connectors, and advanced indoor 5G capabilities — all manufactured in the U.S. Our headquarters, along with the first-of-its-kind 5G campus, are located in Syracuse, NY, with innovative tech hubs around the world. Join our team to shape the future of wireless technology and elevate how people experience the world!
JMA designs and builds next-generation communication systems, delivering the industry’s most powerful technologies enabling 4G LTE, 5G, CBRS, and LAA on networks worldwide. JMA XRAN™ leads the industry with the only 100 percent software-based RAN platform, combined with TEKO™, NWAV, and RF distribution technologies. JMA’s millimeter-wave IOTA platform provides a best-in-class radio footprint for indoor 5G deployments.
