External Job Description
Introduction to the job
Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction.
Associate Engineer is to provide efficient and quality PM service, logistic & administration support to the customer and enable sr. engineer to focus on technical diagnosis, structure issues and continuous improvement of ASML systems at customer location.
Role and responsibilities
- Able to be on site at customer locations to perform shift duties
- Perform equipment PM and conduct routine entry level service actions
- Prepare tools and parts for service actions
- Use existing procedures to perform predefined hardware actions & work assignment
- Receives instruction, guidance and direction from more senior level roles
- Support in-fab logistics to fill in engineering information for parts /tools return
- Able to work independently with a limited degree of supervision
- Guide and support new team members; may assist in their formal orientation and training
- Achieve full proficiency in specialty of technical processes or procedures through ASML job-related training and considerable work experience
- Ensuring compliance with health and safety legislation/5S in the cleanroom
- Provide administration support /daily operation system update
Education and Experience
- Diploma or Higher NITEC in Electronics / Electrical Engineering / Mechatronics / Mechanical Engineer or equivalent engineering discipline
- Fresh Diploma graduates / Higher NITEC with 1-2 years’ experience in the engineering field
Skills
Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you’ll need the following skills:
- Ability to follow instructions in fast paced environments
- Accurate and timely setting out of the work
- Good communication and interpersonal skills to work in a team and interact with customers
- Good communication skills
- Ability to understand, read, and follow procedures accurately
- Detail-oriented with a strong sense of responsibility
- Team player with a positive attitude
- Able to work 12-hours rotating shift
- Able to do standby duty
- Able to travel overseas on short notice
We are primarily looking for motivated individuals who are proactive and have a strong willingness to learn and grow.
Preferred Background:
- Candidates with semiconductor industry experience will be highly advantageous
- Familiar with cleanroom environments (e.g., wearing smock/gowning procedures)
- Comfortable working night shifts
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Skills Required
- Diploma or Higher NITEC in Electronics, Electrical Engineering, Mechatronics, Mechanical Engineering, or an equivalent engineering discipline
- Fresh diploma graduate or 1–2 years of engineering experience
- Ability to work 12-hour rotating shifts
- Ability to perform standby duty
- Ability to travel overseas on short notice
- Ability to follow instructions and procedures accurately
- Good communication and interpersonal skills
- Detail-oriented with a strong sense of responsibility
- Semiconductor industry experience
- Familiarity with cleanroom environments and gowning procedures
- Comfort working night shifts
ASML Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ASML and has not been reviewed or approved by ASML.
-
Healthcare Strength — Health coverage is broad and employer‑funded to a significant degree, with multiple plan options plus mental health and wellness resources. Complementary offerings like onsite/virtual care, HSA contributions, and a gym subsidy strengthen the overall medical package.
-
Parental & Family Support — Family‑forming benefits include paid parental leave, adoption assistance, IVF coverage, and practical supports like lactation rooms and milk‑shipment for travel. These provisions indicate substantial caregiving support across life stages.
-
Leave & Time Off Breadth — Paid time off can reach a high ceiling when combining vacation and company holidays, with accruals increasing by tenure. Flexible workplace policies and a vacation sell‑back option add usability to the time‑off program.
ASML Insights
What We Do
ASML is a high-tech company, headquartered in the Netherlands. We manufacture the complex lithography machines that chipmakers use to produce integrated circuits, or computer chips. Over 30 years, we have grown from a small startup into a multinational company with over 60 locations across Europe, Asia and the US. Behind ASML’s innovations are engineers who think ahead. The people who work at our company include some of the most creative minds in physics, electrical engineering, mathematics, chemistry, mechatronics, optics, mechanical engineering, computer science and software engineering. Because ASML spends more than €2 billion per year on R&D, our teams have the freedom, support and resources to experiment, test and push the boundaries of technology. They work in close-knit, multidisciplinary teams, listening to and learning from each other.
