Why Join Us?
Be a hero for our rare disease patients
At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.
Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.
If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.
Position Summary:
ultrainnovative – Tackle rare and dynamic challenges
Responsible for development and delivery of comprehensive training programs to help equip our internal Patient Engagement Team with the necessary knowledge and skills to excel in their roles. In addition, this role will focus quality assurance and being a resource to achieve those quality goals and share best practices with the greater team.
This position requires a deep understanding and experience with best training practices, excellent communication skills, and the ability to convey complex information in an engaging and accessible manner.
Work Model: .
Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.
Responsibilities:
- Training Delivery: Develop and deliver training curriculum on all Patient Engagement Processes and Procedures. Will encompass training of all UGX products, and best practices to support our patients.
- Content Development: Collaborate with the product management, regulatory, and marketing teams to create and update training materials, including presentations, manuals, e-learning modules, and other resources.
- Assessment and Evaluation: Implement assessment tools to measure the effectiveness of training programs and identify areas for improvement. Provide feedback to participants and management on progress and areas of improvement.
- Continuous Education: Stay up-to-date with the latest developments in the pharmaceutical industry, including new products, regulatory changes, and market trends, and integrate this knowledge into training programs.
- Development and monitoring of quality assurance program.
- Compliance Training: Ensure that all training programs adhere to industry regulations and company compliance standards.
- Training Support: Based on relevant team goals and objectives, craft and delivery necessary training material to help ensure best possible success of Patient Engagement team and sharing of best practices in our industry.
Requirements:
- 7 to 8 years in patient or reimbursement training or related relevant experience required. Pharmaceutical / Biotech industry experience with focus in Patient Support is preferred but not required.
- Excellent communication and presentation skills, with the ability to simplify complex information for diverse audiences.
- Ability to adapt quickly to changing business needs.
- Strong organizational skills and attention to detail.
- Proficient in using e-learning platforms, training software, and Microsoft Office Suite.
- Ability to travel up to 30% as required for training sessions and meetings.
- Certification in Training and Development (preferred but not required).
- Bachelor’s degree (preferred but not required). #LI-CS1 #LI-DNI
The typical annual salary range for this full-time position is listed below. This range reflects the characteristics of the job, such as required skills and qualifications and is based on the office location noted in this job posting. The range may also be adjusted based on applicant's geographic location.
This position is eligible for annual bonus and equity incentives. Actual individual pay is determined by demonstrated experience and internal equity alignment.
Pay Range
$157,800—$194,900 USD
Full Time employees across the globe enjoy a range of benefits, including, but not limited to:
· Generous vacation time and public holidays observed by the company
· Volunteer days
· Long term incentive and Employee stock purchase plans or equivalent offerings
· Employee wellbeing benefits
· Fitness reimbursement
· Tuition sponsoring
· Professional development plans
* Benefits vary by region and country
Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at [email protected].
See our CCPA Employee and Applicant Privacy Notice.
See our Privacy Policy.
Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: [email protected].
Similar Jobs
What We Do
At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.
