Associate Director Staff Engineer Software

Posted 21 Days Ago
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Baltimore, MD, USA
In-Office
Mid level
Fintech
The Role
The role involves designing scalable communication platforms, developing backend services, leading cross-functional teams, and ensuring architecture compliance while driving continuous improvement.
Summary Generated by Built In

Key Responsibilities (Top 5)

1. Architecture Design & Domain-Aligned Solutions

  • Define and evolve scalable, resilient architectures for communication platforms supporting customer engagement (voice, messaging, digital channels)
  • Design solutions aligned to industry-specific requirements:
    • Financial Services: security, compliance, auditability
    • Communications: real-time processing, high availability
    • MarTech: personalization, event-driven engagement
  • Ensure alignment with enterprise target-state architecture and platform strategy

2. Hands-on Engineering (≈50%)

  • Design and implement backend services, APIs, and integration layers
  • Build and deploy applications using containerized environments and Kubernetes orchestration
  • Develop production-grade code, prototypes, and reference implementations

3. API, Data & Integration Architecture

  • Architect API-first ecosystems, including GraphQL and RESTful services
  • Design event-driven and streaming architectures to support real-time communication and marketing workflows
  • Integrate with enterprise platforms such as:
    • CRM systems (e.g., Salesforce)
    • Contact center / CPaaS platforms
    • Marketing automation and customer data platforms

4. Cross-functional Leadership & Influence

  • Collaborate with engineering, product, and enterprise architecture teams to ensure solution alignment and execution
  • Act as a thought partner, introducing innovative approaches and improving system design quality
  • Influence decisions across teams without formal authority

5. Standards, Governance & Continuous Improvement

  • Establish and enforce architecture standards, reusable patterns, and engineering guardrails
  • Drive simplification, scalability, and reduction of technical debt
  • Evaluate emerging technologies and recommend pragmatic adoption aligned to business value

Required Skills & Experience

Technical Skills

  • Strong expertise in backend architecture and distributed systems design
  • Hands-on experience with:
    • Kubernetes and containerization (Docker, orchestration patterns)
    • GraphQL and modern API architectures (REST, event-driven systems)
    • Microservices and cloud-native platforms
  • Observability: Distributed tracing (X-Ray/OpenTelemetry), structured logging, metrics/alerting pipelines.
  • Messaging & Orchestration: SQS/EventBridge or equivalents (Pub/Sub, Service Bus); DLQs; workflow engines.
  • CI/CD: Automated pipelines with tools including Github Actions, Jenkins or equivalent experience
  • Experience building or supporting real-time or high-throughput systems
  • Proficiency in backend technologies (e.g., Java, Kotlin, Node.js, Go, or similar)

Domain Experience (Preferred)

Candidates should have experience in one or more of the following:

  • Financial Services
    • Secure, compliant systems (PII, PCI, regulatory constraints)
    • Transactional platforms (payments, lending, servicing)
  • Communications / MarTech / Contact Center
    • Low-latency, high-availability distributed systems
    • Personalization engines, campaign orchestration
    • Voice, messaging, IVR, or omnichannel engagement platforms

Architecture & Engineering Capabilities

  • Ability to operate across strategic architecture and hands-on implementation
  • Strong grounding in:
    • scalability, resiliency, and performance engineering
    • API lifecycle and governance
    • system integration and orchestration patterns
  • Experience aligning solutions to enterprise target-state architecture

Personal Attributes

  • Self-starter: Proactively drives outcomes with minimal oversight
  • Thought provocateur: Challenges existing paradigms and elevates architectural thinking
  • Collaborative: Builds alignment across engineering, product, and architecture teams
  • Pragmatic: Balances long-term vision with near-term delivery needs
  • Influential communicator: Clearly conveys complex technical concepts to varied stakeholders

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Skills Required

  • Strong expertise in backend architecture and distributed systems design
  • Hands-on experience with Kubernetes and containerization
  • Proficiency in backend technologies such as Java, Kotlin, Node.js, Go
  • Experience building or supporting real-time or high-throughput systems
  • Ability to operate across strategic architecture and hands-on implementation

OneMain Financial Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OneMain Financial and has not been reviewed or approved by OneMain Financial.

  • Retirement Support Retirement benefits include a 401(k) with a dollar-for-dollar match up to 4% after six months, supporting long-term savings. An employee stock purchase plan with a 10% discount adds another ownership-oriented reward element.
  • Leave & Time Off Breadth Time-off offerings include vacation that can grow to five weeks, paid holidays, personal days, sick time, and three paid volunteer days. Paid parental leave is offered at 100% pay for six weeks, adding to the overall leave mix.
  • Flexible Benefits A broad menu of benefits spans HSAs/FSAs, disability coverage, life and long-term care solutions, tuition reimbursement, and voluntary options like pet insurance and legal assistance. Backup child/elder care and adoption assistance further widen the set of selectable supports.

OneMain Financial Insights

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The Company
Baltimore, Maryland
5,386 Employees
Year Founded: 1912

What We Do

OneMain provides personal loans with one on one, local service at branches nationwide. Our personalized loan solutions offer customers a simple and straightforward loan application, fixed rates, fixed payments, clear terms and multiple payment options.

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