Associate Director, Specialty Access & Reimbursement- Southeast (GA, SC)

Job Description

Job Overview:

The Access and Reimbursement Manager (ARM) plays a pivotal role in securing and maintaining patient access to Biogen MS therapies by engaging with Key Neurology Accounts and TOUCH Authorized Infusion Providers. This role demands expertise in reimbursement and payer access, coupled with a deep understanding of local marketplace dynamics. The ARM collaborates across all levels of healthcare providers and systems, driving innovative strategies to optimize patient access and enhance outcomes. Responsibilities include implementation of patient access strategy, site of care management, and resolving complex reimbursement issues. The ARM serves as a key liaison between internal teams and external stakeholders, ensuring alignment and execution of tactical plans.

This territory covers: Georgia (excluding Savannah) and Northwestern South Carolina (Greenwood to Greenville)

Principal Responsibilities:

Neurology Account Engagement:

• Develop business plans for Priority Accounts in collaboration with matrix team.
• Conduct Biogen Portfolio Overviews to enhance revenue optimization and improve provider and patient satisfaction.
• Deliver provider education through ARM-led and Peer to Peer programming.

Infusion Site Management:

• Develop regional infusion site strategy and oversee its implementation.
• Ensure compliance with REMS program, medical and site of care policies, including REMS certification.
• Provide education and support on billing/coding, coverage/payment, and clinical aspects of MS therapies.
• ARMs support Biogen’s infused monoclonal antibody, Tysabri, which can be procured via buy and bill. Buy and Bill experience is a plus

Patient Access & Provider Reimbursement:

• Navigate patient services escalations and resolve complex reimbursement issues.
• Initiate and maintain patient access to Biogen therapies across the MS portfolio.

Cross-functional Leadership & Collaboration:

• Analyze business trends and opportunities as part of the Regional Director Leadership Team.
• Lead regional initiatives related to patient access and collaborate with local field teams and patient services.
• Provide ongoing education on services, solutions, and access across the matrix team.

Who You Are:

The ideal candidate is a detail oriented and analytical with exceptional interpersonal and presentation skills, adept at navigating complex, matrixed environments with ease. They excel in strategic business planning, leveraging their strong written and verbal communication abilities to drive impactful results and foster organizational success.

Qualifications

• Minimum 5-7+ years of pharmaceutical/biotech experience
• Track record in field reimbursement, clinical education, or pharmaceutical sales/management
• Experience navigating complex accounts
• Strong presentation and communication skills
• Knowledge of Managed Care and patient privacy laws
• Valid driver’s license
• BS/BA required, MBA preferred
• Candidates must live within the assigned territory- Southeast US (GA, SC preferred) and/or nearby an airport

Key Competencies:

• Customer Focused: Prioritizes patient, payer, and physician needs, fostering strategic relationships.
• Problem Solving: Demonstrates creative problem-solving abilities and innovative thinking.
• Manages Complexity through Collaboration: Integrates complex information and maintains connections with stakeholders.
• Healthcare and Reimbursement Business Acumen: Stays updated on healthcare policy, payers, and market trends.
• Engaging Others Through Effective Communication: Delivers persuasive presentations and builds effective relationships.
• Impact and Influence: Executes influence strategies to advance shared business goals.

Additional:

The ARM will be field based and require significant travel that may extend from 40-80% depending on the territory geography, customer requirements, meetings and required training.

The ARM must demonstrate a long-term track record of adherence to Corporate Compliance Policies.

Additional Information

The base compensation range for this role is $164k to $246k. Base salary is determined by a combination of factors including, but not limited to, job related years of relevant experience, internal equity, and location of the job. Additionally, this role is eligible for participation in Biogen’s LTI grants and other incentive programs. Biogen offers a full range of benefits that include medical, dental, life, long and short-term disability insurances, vacation, end-of-year shutdown, and 401K participation and matching contributions.

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.