Associate Director, Social Media

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
AdTech
The Role
Leads social media strategy and day-to-day account management for client brands. Develops social brand playbooks, audience and channel strategies, content plans, community and influencer initiatives, and omnichannel campaigns. Presents performance analyses to clients and agency leadership, mentors social media teams, supports new business pitches, consults clients, and evaluates emerging platforms and technologies.
Summary Generated by Built In

Tombras, a 600+ person, full-service, national advertising agency with a digital mindset, is seeking an Associate Director, Social Media.


You’ll be joining one of the top independent agencies in North America. Connecting Data & Creativity for Business Results® is working for our clients and creating a flywheel affect fueling both client and agency growth.  You’ll be a part of a highly creative agency that has been recognized by AdAge, Adweek, Communication Arts, Fast Company, Forbes and Fortune. Tombras was recently named 2025 AdAge Agency of the year and 2024 AdAge Independent Agency of the Year.


Culture moves fast, and the Tombras social media team moves faster. We work at the speed of culture to build obsessive fandoms around some of your favorite brands like Baskin-Robbins, Venmo, and Arby’s. We’re looking for an Associate Director of Social Media who can lead social strategy, drive cultural & consumer insights, and manage day-to-day social media efforts for select clients. This role reports to the VP of Social Media and will work closely with other departments and clients to create world-class social first campaigns rooted in data and insights. 

The ideal candidate combines creativity, strategy, and analytical expertise to spearhead our client’s social efforts across all social channels, will serve as an internal leader within the social department, contribute to new business pitches, and will help grow and evolve our social media service lines at Tombras.


Where you'll be working: Knoxville or Atlanta. Relocation assistance may be provided.


What you will be doing:
  • Day-to-day social account leadership across various client brands 
  • Collaborate with in-house creative directors, community managers, brand strategists, project managers, account teams, and analysts to produce best-in-class social media campaigns 
  • Drive advanced, on-trend social strategy and create social brand playbooks across various clients 
  • Lead and present monthly/quarterly social performance analysis and reports to agency leadership and clients 
  • Formulate and evolve best-in-class social media strategies spanning audience insights, channel mix, content strategy, community management, influencer marketing, paid media, and more 
  • Oversee execution of omnichannel social campaigns from creative concept through deployment, optimization, and performance analysis 
  • Manage and mentor a team of social media managers and strategists
  • Continuously explore new social platforms, functionalities, and technologies to push boundaries and evolve our thinking across the agency 
  • Consult existing and prospective clients on leveraging social to achieve brand and business goals 
  • Work at the speed of social - fast! Which means more opportunities to make exceptional and impactful content


What you bring:

  •  8+ years of experience in social media management, strategy and content creation  Excellent written and verbal communication skills
  •  Experience with social media analytics and reporting tools 
  •  Desire to build and foster engaged communities and create award-winning social-first work with a team of highly motivated creatives and strategists 
  •  5+ years of leadership experience managing and leading a team, giving feedback, setting goals, and fostering a positive team culture 
  •  Ability to work collaboratively with cross-functional teams 
  •  Strong attention-to-detail and ability to proofread content for grammatical accuracy and maintain style consistency across pieces 
  •  Public speaking and presentation skills to ensure ideas are presented effectively and coherently 
  •  Passion for current and emerging social media platforms, trends, and best practices  Partnership & event campaign strategy and management 
  •  Strong project management and organizational skills, and ability to prioritize and manage multiple projects simultaneously 
  •  A solution-oriented mindset, and an attitude of positivity, adaptability, curiosity, and exploration


Why you'll want to work at Tombras:

  • Family - It comes first, on every list.  Tombras has been family-run since day 1, we strive to facilitate a family-oriented environment rooted in supporting one another.
  • Dog-friendly offices
  • Flexible PTO
  • Generous parental leave for primary and non-primary caregivers
  • Medical (PPO or High Deductible option) for employee + dependents
  • 401(k) Participation
  • Employer-paid Dental & Vision 
  • A company culture of promotions from within and an atmosphere allowing for varied and rapid career development. 

Want more reasons to work at Tombras?  Check out the latest Tombras News and  Our Values.


Tombras is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce. 

Tombras is an E-Verify employer and participates in the E-Verify program.


This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job may require traveling overnight, driving long distances as required and sitting for extended periods of time with occasional walking and standing and occasionally lifting or carrying articles weighing less than 10 pounds.


Remote employees must be based in the United States.

Skills Required

  • 8+ years of experience in social media management, strategy, and content creation
  • Excellent written and verbal communication skills
  • Experience with social media analytics and reporting tools
  • 5+ years of leadership experience managing and leading a team
  • Ability to work collaboratively with cross-functional teams
  • Strong attention to detail and ability to proofread content for grammatical accuracy and style consistency
  • Public speaking and presentation skills
  • Passion for current and emerging social media platforms, trends, and best practices
  • Partnership and event campaign strategy and management experience
  • Strong project management and organizational skills, with the ability to prioritize and manage multiple projects
  • Solution-oriented, positive, adaptable, curious, and exploratory mindset
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The Company
HQ: Knoxville, TN
467 Employees
Year Founded: 1946

What We Do

Tombras is a 400+ person, full-service agency with a digital mindset. We are one of the top independent agencies in North America. We are united by our philosophy: Connecting Data & Creativity for Business Results.® 2020 ADWEEK Fastest Growing Global Agencies 2019 Ad Age A-List Agencies to Watch 2018 Effie Index #3 Most Effective Independent Agency in North America 2018 Fast Company World's Most Innovative Companies 2017 Forbes Marketing Success Story of the Year

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