Associate Director, Project Management & Continuous Improvement - Global Supply Chain

Job Description

Associate Director – Project Management & Continuous Improvement - Global Supply Chain (GSC)

Job Description Summary
The Associate Director - Project Management (PM) and Continuous Improvement (CI) - GSC is part of the GSC Excellence and Strategy team (GSC E&S) and is responsible for supporting the GSC group with CI and PM

Results are achieved by partnering with the business to create a CI mindset and framework and leading/supporting the PM of initiatives

Job Description

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California

The GSC E&S team plays a key role in our Supply Chain function by supporting the adoption of change as a result of GSC impacted initiatives such as SAP roll out, maintenance of changes to existing SAP, planning systems changes and enhancements, Business process improvements, etc.

This position is responsible for supporting and leading initiatives, creating a culture and mindset of CI, establishing governance frameworks, aligning stakeholders, and ensuring effective communication, training, and feedback mechanisms.

You will also serve as a trusted advisor to senior leadership, providing guidance on the roll out of CI, Governance, Communication strategies, Change Management, leadership principles, and stakeholder management. Additionally, you will contribute to building a best-in-class CI management practice within the organisation by sharing tools, templates, and mentorship with fellow team members. The position demands a high level of cross functional collaboration and will set the vision for CI needed for GSC in partnership with the business.

Responsibilities

• CI and PM Framework:

  • Enhance the foundations to support a repeatable approach to PM and CI initiatives – e.g. CI training, tools, templates etc

  • Develop a CI Service level offering from tools to templates to fully manage CI

  • Develop and roll out an integrated GSC E&S framework for PM and CI activities - from intake to requirements gathering and right through to deployment, ensuring robust repeatable service delivery through robust stakeholder management

  • Establish an integrated GSC E&S monthly business review framework

  • Establish current state maturity and benchmark to advance the maturity of services

• CI and PM activities:

The following CI and PM activities may apply - depending on the level of service support required for an initiative:

• Apply a structured methodology by leveraging a PM and CI methodology, to create a strategy to support the implementation and adoption of the changes required

• Engage with internal customers to support their efforts in solving complex problems and improving performance

• Perform analysis and diagnostics to identify opportunities for improvement and make recommendations to leadership

• Design and facilitate workshops and Kaizen events

• Coordinate idea generation, project identification, prioritization, and overall selection, ensuring that projects are integrated with business strategies

• Support the design and delivery of CI projects as part of a cross-functional team

• Identify and justify project benefits and financial savings

• Support teams assigned to implementing the recommendations

• Drive achievement for own projects and projects they are supporting

• Coordinate the training of all levels of the organization on CI principles and methodologies

• Coach and mentor Project Sponsors, Black Belts/Green Belts candidates on the proper use of tools, improvement processes, and deployment issues

• Encourage a CI culture by influencing and empowering employees to identify opportunities to apply techniques and tools in everyday work activities

• Facilitate the sharing of best practices and project successes across the organization

• Support the change management, communication and training efforts

• Create and utilise a best practice PM and CI Framework

• Identify, analyze and prepare risk mitigation tactics

• Ensure that PM plans are supported by OCM plans

• Track and report issues

• Evaluate and ensure user readiness

• Measure the impact of change management strategies deployed through key KPI measurement to monitor change progress

• Business Partnering:

  • Collaborate with subject matter experts across the Pharmaceutical Development and Manufacturing (PDM) business area, GSC, Finance and Commercial

  • GSC E&S - Closely partner with the other pillars under GSC E&S: Processes, Global Trade Compliance and other optimisation pillars such as Training, Resilience, OCM and Data and Analytics to identify CI and PM dependencies

  • Develop a deep understanding of organisational operations and workflows

  • Regular engagement with customers to understand pain points, prioritisation etc

  • Support cross-functional business process governance reviews

• Future of CI and PM as a service provided:

  • Develop Vision and mission aligned with GSC, PDM and Gilead’s vision and mission

  • Develop and implement roadmap to evolve the CI and PM service whilst utilising best in class benchmarking, maturity assessment and action plans to evolve

  • Collaborate across Gilead PM and CI teams, creating, participating and engaging in a Community of Practice to share learnings, best practice and latest trends

• Measures of Success:

  • As part of establishing a monthly business review process, identify success factor KPI’s for both CI and PM services. Identify and maintain impact measurements for existing and new PM/CI activities/services

  • Identify areas of opportunity and improve the CI and PM framework/service offering

• Change Management:

  • Facilitate communications and change management for key programs and projects on an Ad Hoc initiatives as needed – to ensure cross team member capability

Experience and Competencies

• Relevant experience in related field and a BS or BA; or

• Relevant experience and an MA/MBA

• Experience in pharmaceutical operations/cGMP environment highly desirable

• May require experience purchasing custom chemicals, planning pharmaceutical

• development activities, and managing the third-party synthesis of intermediates/Active

• Pharmaceutical Ingredient and Supply Chain experience, managing end to end change with in-depth knowledge of Supply Chain processes

• Excellent attention to detail coupled with an ability to understand the 'big picture'

• Leads and project manages projects independently

• Comfortable presenting recommendations to diverse stakeholders

• Solid understanding of current industry trends

• Leadership qualities: collaboration, accountability, cross functional engagement and influence, strategic vision and coaching

• Excellent communication skills - ability to communicate on technical content and data with non-technical business stakeholders, clearly articulating messages to a variety of audiences

• Ability to establish and maintain strong relationships and influence others

• Flexible and adaptable; able to work in ambiguous situations

• A Customer Service, Continuous Improvement and Project Management mindset

Qualifications

• Project Management and Lean Six Sigma qualifications e.g. PMI/PRINCE 2/Green or Black belt

• Bachelor’s degree in Business/CM/Engineering discipline is required

• Master’s degree and/or professional qualifications in supply chain management a plus

• Change management qualification e.g. PROSCI or other recognised CM qualification a plus