Associate Director of Personnel

Posted 20 Hours Ago
Be an Early Applicant
93720, Fresno, CA, USA
In-Office
100K-108K Annually
Senior level
Edtech • Professional Services • Social Impact
The Role
Leads Talent Acquisition, onboarding, employee investigations, and personnel administration. Oversees HR staff, develops policies and procedures, manages performance and disciplinary processes, supports compensation structures, conducts investigations and exit interviews, advises on labor relations, and collaborates with the Director of Personnel on department strategy, staffing, compliance, and organizational effectiveness.
Summary Generated by Built In

Manage Talent Acquisition and Employee Onboarding Divisions
Provide guidance, support, and oversight of the Talent Acquisition team and Onboarding team. Provide strategic direction to both Talent Acquisition and Onboarding divisions, including creating systems and standard operating procedures for these areas. Manage Talent Acquisition and Onboarding staff, including daily support, weekly one-on-one check-ins, conducting annual performance reviews, handling progressive discipline as necessary, and providing ongoing coaching and mentoring. Serve as liaison between Talent Acquisition and Onboarding divisions and the Director of Personnel, to include sharing any identified needs of these divisions, including recommendations for hiring, department structure, department efficiencies, etc. Provide updates to the Director of Personnel as needed. (Performs approximately 30% of day)

Support the Director of Personnel and the Human Resources Department with Personnel Management & Administrative Functions 
Work in support of and in collaboration with the Director of Personnel to ensure optimal department functioning. General duties include, but are not limited to, providing current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and benefits; using discretion and independent judgement when addressing human resources or personnel related matters affecting organizational policy; performing staffing duties, including mediating disputes and administering disciplinary procedures; conducting exit interviews to identify reasons for employee termination; consulting with personnel on organizational policy matters, such as equal employment opportunity, sexual and general harassment, and recommending necessary changes; serving as a link between management and employees through work-related issues and helping resolve work-related problems and grievances in an objective and fair manner; planning, directing, supervising, and coordinating work activities of employees and staff relating to Talent Acquisition, Onboarding, and Investigations; Supporting the Director of Personnel with preparing, distributing and following-up on all personnel performance evaluations; maintaining job descriptions; developing and implementing company-wide pay levels and structure of wage increases; preparing turnover reports and other reports as needed.  (Performs approximately 30% of the day)

Manage and Guide Employee Investigations & Research
Provide guidance, support, and oversight of the investigator(s) staff with the internal investigation process relating to employee performance and work-related issues.  Create systems and standard operating procedures for the internal investigations division of the personnel department. Regularly study and stay up-to-date on the most recent labor relations legislation and issues; assess and incorporate, if applicable, industry trends.  Serve as liaison between the Investigations division and the Director of Personnel, to include sharing any identified needs of the division, including recommendations for hiring, department structure, department efficiencies, etc. Support and encourage People & Culture Senior Manager who drives culture initiatives that lead to productive and positive work outcomes. Provide updates to the Director of Personnel as needed. (Performs approximately 30% of day)

Perform Other Duties as Assigned
At all times, maintain excellent personal service to all personnel while maintaining a level of sensitivity and fairness; attend all relevant staff meetings; provide assistance in the improvement of human resources management systems and procedures; and perform other duties as assigned.  (Performs approximately 10% of day)


Qualifications

Minimum of a four year college degree with an emphasis in human resources (“HR”) or personnel management; masters degree preferred; minimum of 7 years work experience in related field; knowledgeable of principles and procedures for personnel recruitment, selection, onboarding, training, compensation and benefits, internal investigations, labor relations and personnel information systems; must be fluent in the English language; knowledgeable of customer and personal service, such as determining the customer’s needs, meeting quality standards of service, and evaluation of customer satisfaction; be able to establish and maintain interpersonal relationships; be able to communicate effectively with supervisors, peers, or subordinates; must possess administration and management skills, basic clerical procedures and systems, such as word processing, managing files and records, designing forms and other office procedures and terminology; possess skills in management and personnel resources, such as motivating, developing, and directing people as they work, identifying best people for the job; active listening, speaking, negotiation, monitoring/assessing employee performance and making improvements or taking corrective actions; providing coaching and instruction to further employee productivity and value within the company; maintain a high level of accuracy in preparing and entering information; excellent interpersonal, verbal, active listening and written communication skills; analytical and problem solving skills; stress and time management skills; computer skills including the use of Google Docs, Sheets, Slides, Drive, and Gmail for email proficiency; effective organizational skills; be able to work in a fast-paced work environment; possess a high degree of trustworthiness; respect and sensitivity for others; flexibility and sound work ethic; and meet set job related goals and objectives. 
 

Skills Required

  • Four-year college degree with an emphasis in human resources or personnel management
  • Master's degree
  • Minimum of 7 years of related work experience
  • Knowledge of recruitment, selection, onboarding, training, compensation and benefits, investigations, labor relations, and personnel information systems
  • Fluency in English
  • Customer and personal service knowledge
  • Interpersonal, communication, active listening, negotiation, coaching, and conflict-resolution skills
  • Personnel management, administration, and employee performance management skills
  • Analytical, problem-solving, organizational, stress-management, and time-management skills
  • Computer proficiency, including Google Docs, Sheets, Slides, Drive, and Gmail
  • Ability to work in a fast-paced environment and meet job-related goals and objectives
  • Trustworthiness, sensitivity, flexibility, and sound work ethic
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The Company
HQ: Fresno, CA
5,000 Employees
Year Founded: 1999

What We Do

The California Teaching Fellows Foundation (CTFF) serves as an incubator and pipeline for future teachers, inspiring next-generation leaders with a passion for teaching and learning while impacting youth. They provide trained college students as tutors and mentors to school districts.

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