Job Summary: The Associate Director is a leader and clinician with demonstrated leadership skills and clinical excellence with experience in substance use and mental health treatment. This position has administrative and direct clinical care responsibilities. This position will provide supervision and clinical support within the CCBHC integrated care model. In accordance with FLACRA’s mission, vision, and values, the associate director demonstrates an advanced level of clinical knowledge, communication, interdisciplinary collaboration, professionalism, and systems-based practice. This role is collaborative and supports the director with administrative, clinical, and non-clinical responsibilities in the outpatient clinic, while abiding by state regulations, and assuring safe, effective, quality care.
Duties
1. Collaborate with the clinic director and treatment team to attain the clinic’s key performance indicators, including positive outcomes for the individuals FLACRA serves.
2. Engage with staff to support their clinical skill development by working towards competency and clinical excellence This includes assessing staff training needs and support the skill development of staff.
3. Assumes responsibility for the clinic director’s duties in the absence of the clinic director.
4. Effectively communications all necessary communications to the clinic director, other leadership, community partners, and staff as appropriate.
5. Maintain adherence with incident reporting policies including the completion of NIMRS or other state reporting requirements for incidents.
6. Support in completing internal and external reporting requirements.
7. Provide on call agency support as part of the Mental Health and/or Administrative on call rotation.
8. Maintain program adherence to FLACRA policies and treatment philosophy, as well as to the state regulations that govern the clinic (CCBHC, MHOTRS 599, OASAS 825).
9. Facilitate motivational team building and group supervision.
10. Complete assigned supervisions on a weekly to biweekly basis dependent on the staff’s employment status.
11. Complete staff evaluations and professional development plans as prescribed by the clinic director and the agency.
12. Lead and/or participate in all assigned internal and external meetings.
13. Develop and maintain positive and effective relationships with community partners, referral sources, and service agencies.
14. Ensure adherence with care coordination, maintenance of documentation, admission and discharge procedures as consistent with state regulations.
15. Respond appropriately to crisis/emergency situations to ensure/secure the safety/well-being of all involved.
16. Ensure adherence to agency, OASAS, OMH, and CCBHC regulations, practices, policies and procedures.
17. Support the professional development of limited permit staff and their acquisition of full licensure.
18. Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA.
19. Complete direct client care as determined as needed, including carrying a small caseload and group facilitation.
20. Perform other duties and functions as directed.
QualificationsMinimum Qualifications: Master’s level education in the appropriate field with ability with licensure or ability to immediately gain provisional status. Three years of supervisory experience in mental health and/or substance use treatment services. Licensed as an LMHC, LMFT, LMHC-D, or LCSW. LMHC, LMFT, LMHC-D or LCSW with CASAC a plus. Valid NYS driver’s License. Ability to support in development and implementation of current and new programs. Familiarity within community work includes outreach, crisis, and maintaining safety in the field
Other Skills/Knowledge and Experience
1. Excellent written and verbal communication skills.
2. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse people, staff and community service providers.
3. Knowledge and experience of working within the behavioral health service system.
4. Knowledge and experience of the community behavioral health services both in the community and local surroundings.
5. Ability to multi-task, have good problem solving & time management skills and the ability to remain calm in a crisis.
6. E-Record competency.
7. Understanding of Office of Professions, OASAS, OMH and other credentialing agencies in attaining and maintaining credentials and licenses.
Skills Required
- Master's degree in appropriate field
- Licensed as LMHC, LMFT, LMHC-D, or LCSW (or ability to immediately gain provisional status)
- Three years supervisory experience in mental health and/or substance use treatment services
- CASAC credential
- Valid New York State driver's license
- Experience with community outreach, crisis response, and maintaining safety in the field
- Competency with electronic records (E-Record) and incident reporting (NIMRS)
- Knowledge of OASAS, OMH, CCBHC regulations and state reporting requirements
- Ability to provide clinical supervision, complete staff evaluations, and support limited permit staff toward licensure
- Excellent written and verbal communication and ability to work with culturally diverse populations
What We Do
FLACRA (Finger Lakes Area Counseling & Recovery Agency) is a private, not-for-profit agency founded in 1973 that provides comprehensive treatment and recovery services for individuals and their families affected by substance use, mental health disorders, and overall health and well-being. They utilize a holistic, whole-person care model and offer a wide range of services including clinical care, crisis support, supportive housing, and peer recovery programs across multiple counties in the Finger Lakes region of New York.
