Associate Director, International Technology Product Lead

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
 

Associate Director, International Technology Product Lead

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve taken on some of medicine’s greatest challenges — HIV, viral hepatitis, COVID-19, and cancer — driven by an unwavering belief that science can change lives. We don’t just develop therapies; we fight to make sure people everywhere can access them.

Our work demands bold thinking, relentless curiosity, and a deep commitment to making a difference. If that sounds like you, keep reading.

We believe great leaders build great teams. At Gilead, people leaders are culture builders — creating environments where everyone feels included, challenged, and empowered to do the best work of their careers.

This is a unique, high autonomy role designed for someone who thrives as a regional technology leader operating at the intersection of global strategy and local execution. As the International Technology Product Lead, you will serve as the single point of contact between Medical Affairs Technology (MAT) and the International Medical Affairs region — ensuring that the best tools, technology, and processes developed globally deliver value across Asia (China, Japan, Korea, Taiwan) and the Intercontinental region (Latin America, Middle East, Africa, and emerging markets).

Reporting to the Executive Director of Medical Affairs Technology, you will operate as a solo leader based in APAC, partnering closely with global Technology Capability Leads and Technology Product Leads across content, field and digital, and AI to translate global platform decisions into region specific deployments. You will coordinate with regional implementation partners, navigate local regulatory and compliance requirements, and advocate for international needs within the global technology roadmap.

You operate in close alignment with global capability leads who own platform strategy. Your value is in bridging the gap between what global builds and what the region needs — ensuring localization, configuration, training, and adoption happen with speed and quality. You are the voice of the International region within MAT and the face of MAT within the International region.

Success requires deep pharma experience within the Asia or Intercontinental region, fluency in Chinese (Mandarin) is highly preferred, and the ability to operate independently across time zones, cultures, and organizational boundaries with credibility and influence.

• Serve as the primary liaison between global MAT capability leads and International Medical Affairs teams across Asia and the Intercontinental region, ensuring global technology investments deliver value in each market

• Translate global platform decisions into region specific deployment plans, accounting for local regulatory requirements, language needs, compliance environments, and user workflows

• Coordinate regional technology rollouts across content management, CRM, digital engagement, medical information, and AI capabilities in partnership with the relevant global Technology Product Leads

• Identify gaps between global platform capabilities and regional needs, advocating within the global roadmap for enhancements, configurations, or localization efforts that serve international markets

• Maintain a clear, current view of technology deployment status, adoption metrics, and outstanding needs across all international markets to keep global leadership informed

• Serve as the trusted technology partner for International Medical Affairs leadership, building strong relationships with regional leaders across Asia and the Intercontinental region

• Deeply understand the workflows, pain points, and strategic priorities of Medical Affairs teams in each market, translating them into technology requirements that global capability leads can action

• Partner with country level Medical Affairs teams to drive user adoption, training, and change management for global platforms deployed regionally

• Navigate the complexity of operating across multiple countries with different languages, regulatory frameworks, compliance standards, and levels of technology maturity

• Represent the International region’s voice in global MAT planning, governance, and prioritization discussions, ensuring international needs are visible and valued

• Coordinate with regional implementation partners, local IT teams, and third party vendors to ensure technology deployments meet local requirements for performance, data residency, and compliance

• Support regional budget planning and tracking for technology initiatives within the international portfolio, partnering with the Executive Director of MAT on investment decisions

• Drive localization workflows including language translation, regional configuration, and market specific customization for global platforms

• Bring best in class processes and operational standards from global MAT into the International region, adapting them for local context without compromising quality or governance

• Monitor and report on regional platform performance, user adoption, and stakeholder satisfaction, identifying opportunities for improvement and escalating issues to global capability leads as needed

• Partner with the Global AI Technology Capability Lead to drive AI adoption and enablement across international markets, adapting global AI initiatives for regional readiness and regulatory requirements

• Identify region specific opportunities where AI capabilities can improve Medical Affairs workflows, field effectiveness, or content delivery in international markets

• Support the deployment of AI tools including Medical Affairs agents, Copilot enablement, and digital assistants in markets where language, data privacy, and compliance requirements demand regional adaptation

• Share regional insights and use cases back to the global team, contributing to a feedback loop that strengthens the overall MAT AI strategy

• Master’s degree +8 years of experience OR Bachelor’s degree + 10 years

• Experience in pharmaceutical or life sciences technology, product management, or related fields

• Pharma or life sciences experience within the Asia or Intercontinental region required

• Native or near native fluency in Chinese (Mandarin) is highly preferred given the regional scope across Greater China and APAC markets

• Experience serving as a regional technology lead, liaison, or deployment manager in a global pharma or life sciences organization, bridging global platform teams and local market needs

• Understanding of Medical Affairs functions and workflows including CRM, content management, medical information, field engagement, and digital channels in a regional context

• Demonstrated ability to operate independently with minimal oversight across multiple time zones, cultures, and organizational boundaries

• Strong stakeholder management skills with the ability to influence global teams on behalf of regional needs while maintaining alignment to global technology strategy

• Experience with technology localization including language translation, regional configuration, data residency requirements, and local compliance standards

• Familiarity with regulatory and compliance environments across Asian and Intercontinental markets, particularly as they apply to technology deployment and data management

• Exposure to AI capabilities and their application in pharma, with an understanding of how language, data privacy, and regional regulations impact AI deployment

• Experience coordinating with regional implementation partners, local IT teams, and third party vendors in multi market technology rollouts

• Comfort navigating ambiguity in a role that requires self direction, creative problem solving, and the ability to build trust across cultures and geographies

• Proficiency in English required for global team collaboration; additional Asian or regional languages are a strong plus

• Empathy and genuine team care — builds inclusive, high performing cultures where people feel supported, challenged, and empowered to grow

• MBA or advanced degree preferred

This role is based in APAC (Singapore) and requires at minimum 3 days a week into the office. Approximately 10% international travel is expected to support regional deployments, stakeholder engagements, and annual team meetings in Foster City, California.

Please apply via the Internal Career Opportunities portal in Workday.