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Job Description- Lead the planning, execution, and integration of Human Factors activities across the full system lifecycle, from concept through to operation and maintenance. Establish HF design philosophies and strategies aligned with project and regulatory requirements. Act as technical lead on key rail and infrastructure projects, ensuring alignment with HF integration strategies and applicable standards (e.g. EN 50126, ISO 9241, RIS-7100, RSSB guidance).
- Experience producing Human Factors Integration Plans, Human Factors Issue Logs and Human Factors Assessment Report and experience of conducting assessments such as Hierarchal Task Analysis. Execute HF design development activities, including design reviews, mock-ups, simulators, and structured user feedback studies.
- Lead certification planning and develop compliance strategies for HF-related system elements. Provide expert input into RAMS (Reliability, Availability, Maintainability, and Safety) assurance activities.
- Translate regulatory and system requirements into clear, verifiable HF design and usability criteria. Conduct and review task analyses, HMI design assessments, usability testing, cognitive workload studies, and error management strategies.
- Develop, review, and approve certification-related documentation (e.g., Issue Papers, Equivalent Levels of Safety, Test Plans, Design Reports). Oversee planning and execution of HF-related test campaigns, including fabrication, witnessing, and compliance evidence.
- Interface with certification bodies and regulatory stakeholders to demonstrate compliance and resolve design queries. Drive human-centred design within multidisciplinary teams, ensuring HF is embedded in technical decisions and design trade-offs.
Essential Qualifications and Experience
- Master’s degree (MSc) in Human Factors, Ergonomics, or a closely related discipline
- A minimum of 12+ years’ professional experience in Human Factors, including at least 5 years in the rail or other regulated, safety-critical environments
- Significant experience applying Human Factors principles to UK and international rail programmes, with expert understanding of relevant standards (e.g., EN 50126, RIS-7100, RSSB guidance)
- Proven technical leadership in the delivery of HF activities, including HMI design, task and workload analysis, error management, human-system integration, and user-centred design
- Strong capability in interpreting and developing engineering specifications and HF compliance documentation
- UK Rail experience
At AECOM, you will have freedom to grow in a world of opportunity
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About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
Skills Required
- Master's degree in Human Factors, Ergonomics or related discipline
- 12+ years' professional experience in Human Factors
- 5 years' experience in rail or safety-critical environments
- Applying Human Factors principles to rail programmes
- Strong capability in engineering specifications and compliance documentation
AECOM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AECOM and has not been reviewed or approved by AECOM.
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Healthcare Strength — Healthcare coverage includes comprehensive medical, dental, and vision options, with mental health support and specialized programs for cancer screening and surgical care. Regional offerings such as private medical insurance further strengthen access to care.
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Retirement Support — Retirement programs include a U.S. savings plan with company matching and pension schemes in the U.K. and Ireland. This mix supports long-term financial security across regions.
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Parental & Family Support — Family support includes parental leave, adoption assistance, childcare support options, and resources like an onsite Mother’s Room. Family medical leave and flexible arrangements further enable caregiving needs.
AECOM Insights
What We Do
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
Why Work With Us
Together, we thrive. We’re committed to being the best workplace in our industry – fostering respect, community, and innovation so our people can thrive, drive better outcomes for our clients, and fulfill our purpose of delivering a better world.
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