Associate Director, Growth Strategy (Rocket Travel by Agoda)

About Rocket Travel by Agoda: 

Rocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings (NASDAQ: BKNG). Rocket Travel by Agoda partners with global brands to bring their customers rewarding and engaging travel experiences that deliver value, maximize rewards, and build customer loyalty for partners’ brands.

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

Position Summary:

Rocket Travel by Agoda is seeking a highly motivated and results-driven Associate Director, Growth Strategy to join our dynamic team. This role offers a unique opportunity to manage and grow one of our largest financial institution partnerships, driving mutual success through strategic relationship management and cross-functional collaboration. The ideal candidate will have a proven track record in strategic account management and negotiation, with a passion for delivering value in complex enterprise partnerships. 

As a key member of the Enterprise Partnerships team, you will work closely with internal and external stakeholders to ensure the success of our partnership initiatives. This role requires strong strategic thinking, exceptional communication skills, and the ability to navigate and influence within a matrixed organization.

Empowering the world's leading companies to reward every traveler’s journey, Rocket Travel by Agoda is a trailblazer of travel technology—delivering unmatched loyalty solutions with speed, innovation, and a culture that champions inclusivity, collaboration, and excellence at every step. Here is how we work:

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• Chicago hybrid (required). We have an amazing office in our Chicago West Loop location. We have a hybrid team and a flexible work environment. Must be located in Chicago.
• Share your passion for travel with equally adventurous teammates. 
• Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. 

As Associate Director, Growth Strategy at Rocket Travel by Agoda, you will: 

Strategic Partnership Management:

• Serve as the primary relationship owner for one of our largest financial institution partners, ensuring alignment with their business objectives and goals.
• Develop and execute a comprehensive partnership strategy to drive growth, innovation, and long-term value for both organizations.
• Act as a trusted advisor to the partner, providing strategic insights and recommendations to strengthen the relationship.

Business Optimization & Growth:

• Identify and pursue new opportunities to expand the partnership, including new product offerings, joint initiatives, and revenue-generating opportunities.
• Collaborate with internal teams (e.g., product, marketing, legal, and operations) to develop and deliver solutions that meet partner needs and align with organizational goals.
• Monitor and analyze key performance metrics to assess the health of the partnership and identify areas for improvement.

Stakeholder Engagement:

• Build and maintain strong relationships with senior executives and key stakeholders within the partner organization.
• Facilitate and lead regular business reviews, ensuring alignment on goals, performance, and strategic priorities.
• Act as the internal advocate for the partner, ensuring their needs and priorities are effectively communicated and addressed.

Cross-Functional Collaboration:

• Work closely with internal teams to ensure seamless execution of partnership initiatives and deliverables.
• Provide thought leadership and insights to inform product development, marketing strategies, and operational improvements.
• Serve as a subject matter expert on the financial institution partner, sharing insights and best practices across the organization.

Risk Management & Compliance:

• Collaborate closely with the Senior Program Manager for Partner Controls and Compliance to proactively identify and mitigate risks associated with the partnership, ensuring adherence with regulatory requirements and contractual obligations.
• Work together to address and resolve any issues or conflicts that may arise, maintaining a shared focus on the long-term health of the relationship

About you:

• 10+ years of proven work experience in building effective client relationships via account management at a technology company, online travel company, financial services institution, or at an institution managing large Fortune 500 accounts 
• Exceptional strategic thinking and problem-solving skills, with the ability to navigate ambiguity and drive results.
• Strong relationship management and interpersonal skills, with the ability to influence and build trust with senior executives.
• Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively.
• Curious, data driven and energized by fast-paced data-driven working environments
• Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines.
• Willingness to travel up to 10-20% of the time for partner meetings  and other business needs.
• Bachelor's Degree required, MBA or Master’s Degree preferred, in appropriate field of study or equivalent work experience

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus. 

The annual salary range for the NYC-metro area is $130,000-$185,000.  

Note on general employment requirements:

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago/NYC office.

Equal Opportunity Employer:

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy

A Final Word: 

To all recruitment agencies: Rocket Travel by Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, employees or any other organization location. Rocket Travel by Agoda is not responsible for any fees related to unsolicited resumes.

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