Associate Director, Corporate Secretarial

Job Description
Associate Director, Corporate Secretarial
Sydney, Australia
Monday to Friday, 9am -6pm
Hybrid
The position
Act as team head and be responsible in overseeing commercial activities and operations of the team and lead the team to manage the provision of timely and accurate corporate services. Key responsibilities include managing and strengthening business relationship with clients through various commercial activities and leading the team to ensure deliverables are up to expectations.
Key responsibilities
Client Service and Relationship Management

• Act as the Head of the team to ensure our client portfolio are well managed by the team
• Responsible for complex requests directly and delegates the operational work to the team
• Developing our corporate services client base via establishing and enhancing long term relationships with all clients and business partners
• Manage the client portfolio by offering our solutions to match the needs of our clients
• Proactively identifying new business /upsell and cross-sell opportunities with our existing clients
• Oversee overall deal activity by leading the team including acquisitions, divestments, capex, refinancing or any other relevant matters

Business Development

• Responsible for an assigned target of new revenue
• Maintains and grows excellent relations with existing clients and intermediaries, resulting in the identification of commercial opportunities, upsell and delivery of increased revenues from new and existing clients
• Attends meetings of prospects and intermediaries to present Intertrust and its services

Team Management

• Supervises a team to provide professional trustee and other financial services to clients
• Proactively conducts regular internal meetings to plan WIP and on-going projects and deadlines with the team
• Empower and coach team members to solve specific and complex client requests or problems
• Coaches Associate Director and team members on performance, completes employee performance evaluations and recommends appropriate career development plans and rewards

Compliance

• Ensures proper level of Compliance awareness among staff in the team
• Trains, coaches and manages the team in fully complying with the Intertrust client acceptance process and procedures
• Ensures active monitor transaction of the trusts under management
• Monitors budget annual compliance reviews and review and sign off on the compliance reviews performed by the team

Required knowledge, skill set and experience

• Degree holder in Law / Business Administration or other similar disciplines
• Minimum of 15 years' experience in a Legal, Accounting or Governance role with relevant accounting or legal qualifications
• Preferable for services provider or similar industry experience
• Works well under pressure, delivers results and meets customer expectations
• Works collaboratively and enjoys working with and influencing people
• Strong verbal and written communication skills
• Self-starter with good planning and organizational skills
• Highly principled and able to resolve issues

About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people.

• We have been voted a Top Workplace every year since 2006.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.

• CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.