Associate Director, Client Services

Posted 3 Days Ago
Be an Early Applicant
New York, NY
In-Office
124K-137K Annually
Senior level
Marketing Tech
The Role
The Associate Director will manage client accounts, oversee program execution, mentor teams, and ensure financial and operational success in influencer marketing.
Summary Generated by Built In
About the job

Position: Associate Director, Client Services

Location: Lower East Side, NYC (Hybrid, 3 days in-office)

Employment Type: Full-Time

Department: Client Services

Reporting to: Senior Director/Director, Client Services

Salary Range: $124,000 – $137,000

As an Associate Director at Fohr, you aren't just managing accounts; you are architecting the future of the creator economy for world class brands. Reporting to a Senior Director or Director, you will oversee a substantial book of business ranging from $3M to $5M+, leading impactful, year long programs for clients with budgets exceeding $1M. You will serve as a strategic partner to our clients, ensuring their long-term success through operational excellence and innovative influencer strategies.

What You’ll Do

  • Team Mentorship & Growth: Directly manage a team, including Senior Managers and Managers. You will be responsible for honing their leadership styles and fostering a culture of curiosity and professional growth.
  • Financial & Operational Oversight: Take full fiscal responsibility for your business unit, including weekly forecasting, bi-weekly revenue recognition with finance, and driving efficient margins through smart operational oversight.
  • Thought Leadership: Represent Fohr’s expertise by staying at the forefront of influencer trends and providing strong, authoritative POVs for clients and the industry at large.
  • Cross-Functional Collaboration: Lead collaboration across finance, legal, strategy, and tech teams to ensure seamless campaign execution and maintain all organizational obligations.

Who You Are

  • Industry People Leader: You bring extensive marketing experience, including at least 5 years within an agency/influencer space and experience managing direct reports with a track record of building high performing teams.
  • Communication Pro: You possess exceptional narrative storytelling skills, able to package complex data and POVs into compelling client decks.
  • Socially Plugged-In: You are active on TikTok and Instagram, with a deep understanding of platform nuances and creator culture.
  • Personable & Collaborative: You thrive in Fohr’s social, human-first environment and lead with humility and positive intent.

Why Fohr?

Fohr is the original influencer advertising agency, founded thirteen years ago on the belief that creators are the future of brand communication. We work with industry leaders like The RealReal, Calvin Klein, and Aerie, and we’ve been recognized as one of TIME’s Fastest Growing Companies (2024) and one of FastCo’s Most Innovative Places to Work (2025).

Our Values: We are driven by Excellence, Individuality, Curiosity, Ownership, Camaraderie, and Optimism. If you are ready to lead a team that values different ways of thinking and strives for a level beyond "best," we want to hear from you.

FOHR VALUES

Everything we do is rooted in our Fohr Values:

  • Excellence – We strive not just for our best, but for a level beyond that high mark.
  • Individuality – We have a Fohr way of doing things. Thinking differently is in our DNA.
  • Curiosity – We seek to understand the things we don’t agree with, we investigate ideas before discarding them, and we question the status quo instead of following it.
  • Ownership – We are dependable and deliver on expectations.
  • Camaraderie – We look to build meaningful relationships in the workplace.
  • Optimism – We believe deeply in the potential of our colleagues and clients and give the support and encouragement needed to reach that potential.

EQUAL OPPORTUNITY STATEMENT

Fohr is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local laws.

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The Company
HQ: New York, NY
107 Employees
Year Founded: 2013

What We Do

An ambassador marketing company on a mission to improve the way brands and influencers work together.

We are a team based in New York City, who believe in taking care of our people, our products, and our profits - very specifically in that order.

We constantly seek progress over perfection. We see failure as opportunity to learn.

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