About the Role:
PHD EMEA are looking for a Associate Director to work in the client team on a major entertainment streaming service client. As Client Leadership Associate Director you will play a critical role within the team, taking responsibility for the day-to-day management of central workstreams while delivering exceptional client service. Working with the Business Director, you will have ownership of network management and campaign orchestration, working closely with specialists across the agency, and being a key client contact throughout.
You will also be responsible for managing and developing junior team members, working collaboratively with others in the business to drive both commercial opportunities for the agency, and the delivery of best-in-class work across team operations for your clients.
- Build and maintain strong, long-term client partnerships, serving as a key contact for the client and representing the client to other internal teams and external stakeholders
- Understand clients' business goals, challenges and competitive environments to provide tailored strategic advice and recommendations
- Collaborate with internal teams to maintain cohesive campaign development and delivery, monitoring and analysing performance to provide actionable insights
- Take and oversee client briefs strategically, thinking on your feet and responding directly to challenging questions
- Oversee budgeting, forecasting and financial management ensuring campaigns are delivered on time, within budget and meet targets
- Mentor and support junior team members and coordinate and guide cross-functional teams for effective campaign executions
- Stay up-to-date on current and anticipated industry trends, continuously seeking ways to improve processes, tools and methodologies to enhance client service and campaign effectiveness
About You:
- You have exceptional communication and interpersonal skills for building and maintaining strong client relationships, managing expectations and delivering best-in-class services.
- You are comfortable presenting to clients and stakeholders.
- You have experience managing multiple project and deadlines simultaneously, prioritising tasks and allocating resources effectively, ensuring accuracy and quality in all deliverables.
- You stay informed about emerging technologies, including AI and are open to exploring how automation and AI tools can enhance creativity, performance and efficiency in media.
- You have previous demonstrated ability in leading and developing a team of client service professionals creating a positive team culture and driving team performance.
About the Agency:
PHD is a growth-focused media agency driven by innovation and creativity.
Founded in London in 1990, we were the first media agency to offer strategic and creative planning at a time when the industry was about buying cheaply and quickly.
Our founders saw a bright future where smart thinking and clever planning could help brands grow faster than their competitors.
Over the many years that have followed, we have continued to build on this defining ethic — with our evolution shaped by a continual investment in thought leadership. And we continue to ensure that our capability and approach evolve in line with changes in media, data, technology, commerce, society, and legislation.
Today, with over 100 offices in 74 countries, we continue to create remarkable campaigns that lead to remarkable growth – using the extending canvas of data and technology.
https://www.phdmedia.com/
Flexible Working
At Omnicom Media Group, we are committed to supporting flexibility for our people while fostering collaboration, innovation, and teamwork. We have a hybrid working model (three days in the office, two working remotely), to ensure that we meet the needs of both our people and our business, balancing the benefits of in-person connections with the flexibility of remote working. Our standard working hours are 9:30 – 17:30, but we offer the ability to flex around core hours of 10:30 – 16:30 to give our people flexibility on how they manage their working day, whether that’s in the office or working remotely. For example, you could start work at 8:30 and finish at 16:30 or start at 10:30 and finish at 18:30.
We encourage open conversations between our people and managers to help navigate high-need periods and individual circumstances. Our goal is to create an environment where people feel genuinely supported to do their best - both in their careers and in their lives outside of work.
Be Your Best
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at [email protected] to let us know how we can support you.
Diversity, Equity & Inclusion at OMG
At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.
We will process your personal data in accordance with our Recruitment Privacy Notice which is available on https://omnicommediagroup.com/recruitment-privacy-notices/.
Top Skills
What We Do
OMG UK delivers transformational experiences for consumers, clients and talent. Powered by the Omni marketing orchestration system, OMG connects best-in-class capabilities that enable our full-service media agencies OMD, MG OMD, PHD and Hearts & Science to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences. We are enormously proud of our Agency and Network of the Year accolades, including most recently, PHD named Adweek’s Global Media Agency of the Year, MG OMD named Thinkbox TV Planning Agency of the Year, and OMG Unite named Media Agency of the Year at the Leadership and Diversity Awards. We are committed to providing a truly inclusive environment where everyone is able to bring their true selves to work, diverse voices and minority communities are valued, heard and well represented, and where everyone is able to thrive in a culture of equality, inclusion and fairness.
