About This Role:
As the Associate Director, Agency Management, you will be at the forefront of Biogen’s Marketing Organization, overseeing agency partnerships and managing an integrated roster. You will collaborate closely with procurement and brand leaders to select, onboard, and nurture relationships with new and existing agency partners. Your role will involve monitoring budget, usage, and performance across our full portfolio, ensuring the best talent from our agency holding companies is staffed to our business. Reporting directly to the Head of Marketing Operations, you will be a strategic partner in shaping the agency engagement vision and strategy. You will also drive the evolution of creativity with partners and optimize collaboration across the US organization, making a significant impact on our business.
What You’ll Do:
- Maintain a vision and engagement strategy for managing agency relationships, setting clear expectations, and ensuring accountability.
- Define a roadmap for automation across agency partners, incorporating AI to evolve our work and processes.
- Evaluate technology and innovative models to reimagine our ways of working with agency partners and internal teams.
- Act as a liaison between Biogen and creative/content agencies, overseeing onboarding, contract review, and re-evaluation.
- Champion process optimization to train agency partners effectively.
- Track, analyze, and report on agency performance metrics.
- Maintain agency management as a centralized capability balancing creative excellence with cost efficiency.
- Collaborate with the Procurement team to provide outsourcing resources, guidance, and best practices.
Who You Are:
You are a strategic thinker with a strong ability to manage relationships and drive innovation. Your excellent communication skills and attention to detail enable you to maintain strong agency partnerships and ensure alignment with Biogen’s objectives. You thrive in dynamic environments and are passionate about optimizing processes and fostering creativity. Your collaborative nature allows you to effectively work across teams and influence stakeholders.
Required Skills:
- Minimum of 7 years of experience in commercial Marketing and/or Vendor Account Management in a regulated industry.
- Minimum of 3+ years of experience in managing the agency selection process, staffing plans, client contracts, and new business development.
- 3+ years' experience in managing agency KPIs and performance metrics.
- Demonstrated experience in managing budgets, external suppliers/agencies, and evaluating agency cost models.
- Bachelor’s degree (or equivalent experience) in Marketing, Business Administration, or a related field.
Preferred Skills:
- Experience on both Creative Agency and Client-side.
- Commercial and/or Cross-functional experience in Pharma/Biotech.
Additional Information
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
What We Do
Through cutting-edge science and medicine, Biogen discovers, develops and delivers innovative therapies worldwide for people living with serious neurological and neurodegenerative diseases. Founded in 1978, Biogen is a pioneer in biotechnology and today the Company has the leading portfolio of medicines to treat multiple sclerosis, has introduced the first and only approved treatment for spinal muscular atrophy, and is at the forefront of neurology research for conditions including Alzheimer’s disease, Parkinson’s disease and amyotrophic lateral sclerosis. Biogen also manufactures and commercializes biosimilars of advanced biologics. With approximately 7000 people worldwide, we are truly a global organization, headquartered in Cambridge, Massachusetts, which is also home to our research operations. Our international headquarters are based in Zug, Switzerland and we have world-class manufacturing facilities in North Carolina and Denmark. We offer therapies globally through direct affiliate presence in 30 countries and a network of distribution partners in over 50 additional countries. For more information, please visit www.biogen.com. Follow us on social media – Twitter, LinkedIn, Facebook, YouTube.
