Associate, Demand Optimisation

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Singapore
In-Office
Food • Transportation • Financial Services
The Role
Company Description

About Grab and our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know the Team

The Singapore Operations team oversees, shapes and grows the business of Grab Singapore.

Get to know the Role

This role sits within the Demand Optimisation & Analytics team of the Singapore Deliveries business, which supports all verticals in insights formulation, campaign analysis and pricing strategy.  More specifically, the role will help support the growth of Grab’s Omnicommerce business in Singapore. You will be part of a lean and agile team setup, collaborating closely with other departments to drive P&L growth and achieve key performance metrics.

This role will report onsite at Grab One North office, reporting to Head, GrabExpress, Delivery Fulfillment & Demand optimisation.

The Critical Tasks You will Perform

  • Generate insights to support growth of the SG Omnicommerce business, ensure that business plans are strategized properly and well-positioned to achieve financial targets.

  • Analyze business performance, campaign outcomes, user behavior, and competitive landscape to generate actionable insights that drive business decisions.

  • Support experiments aimed at improving and finding product-market fit.

  • Build and maintain strong relationships with internal and external stakeholders, ensuring clear communication and alignment on objectives and deliverables.

  • Take ownership of key business metrics; monitor and manage weekly reporting to the relevant stakeholders.

  • Support and execute ad-hoc initiatives on short notice.

Qualifications

What Essential Skills You Will Need

  • Minimum 1-3 years of working experience in relevant fields (Business Analytics/Intelligence, Strategy & Planning, Consulting or other high performing environments). Prior experience in Sales Analytics will be a plus.
  • Comfortable navigating ambiguity and applying structured thinking to unpack vague problem statements and complex datasets, ultimately deriving clear, concise, and actionable insights for the business.

  • Proficient in Excel, SQL, and Python, with strong analytical skills and the ability to craft compelling, data-driven stories in presentation decks.

  • High adaptability to changes, with the ability to pivot quickly from long-term strategic thinking to immediate tactical action.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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The Company
10,000 Employees
Year Founded: 2012

What We Do

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.

At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs:

Heart
We work together as OneGrab to serve communities in Southeast Asia

Hunger
We work to understand ground truths and drive improvements, big and small

Honour
We keep our word and steward our resources wisely to build and sustain trust

Humility
We are a constant work-in-progress, and we never stop learning to get better

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