As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
The Regional Training Lead plays a critical role in delivering a consistent, high-quality onboarding and training experience for Falcon Complete team within their assigned region. This mid-level role is responsible for managing regional training coordinators and team trainers, providing direct oversight of onboarding progression, ensuring timely training completion, and serving as the primary point of contact for all regional training needs.
You will work closely with Training & Onboarding (T&O) leadership and Curriculum Developers to maintain global alignment while tailoring training approaches to meet regional nuances. This includes providing follow-the-sun coverage for training platforms, supporting system administration within the region, and ensuring employees have real-time access to help and guidance.
This role is ideal for someone who thrives in fast-paced, globally distributed environments, is highly organized, and is passionate about elevating employee readiness and performance. You’ll balance people leadership, operational ownership, and hands-on training support — all while strengthening the global Falcon Complete training ecosystem.
About the Team:
The Training & Onboarding team is dedicated to designing, delivering, and scaling world-class learning experiences for Falcon Complete analysts across the globe. We are a small, collaborative, and mission-focused team that partners closely with regional leadership, onboarding leads, Curriculum Developers, Service Assurance, and cross-functional stakeholders.
We work in a distributed, remote-first environment where trust, ownership, and communication are essential. As the regional extension of this global team, you will serve as the on-the-ground expert who ensures training consistency, regional visibility, and timely execution of onboarding and learning initiatives.
What You’ll Do:
- Manage regional training coordinators and team trainers, ensuring alignment to Training & Onboarding processes, SOPs, and expectations.
- Oversee onboarding and training for all new hires in your region, ensuring a consistent, high-quality experience and timely progression through required learning paths.
- Support the ongoing maintenance and evolution of training content by updating materials as processes change, tracking content health, and ensuring onboarding reflects current tools, workflows, and best practices.
- Provide real-time training and system support within the region, contributing to a follow-the-sun model for key platforms that Training and Onboarding use.
- Partner with Curriculum Developers to support the creation, maintenance, and continuous improvement of training content, including contributing regional insights, assisting with content development, and ensuring materials remain accurate, relevant, and aligned to operational needs.
- Monitor training data and metrics to identify knowledge gaps, regional trends, or performance challenges — and propose solutions or targeted interventions.
- Support intake and prioritization of regional training needs, ensuring alignment with the broader training strategy and organizational roadmap.
- Maintain close communication with regional leaders, onboarding leads, and cross-functional partners to ensure visibility into progress, challenges, and upcoming initiatives.
- Ensure consistent adoption of T&O-owned onboarding standards and content within your region, while tailoring the delivery and operational execution to accommodate regional workflows and schedules.
- Maintain documentation, JIRA tickets, and training records to support operational transparency and continuous improvement.
- Deliver hands-on training or support facilitation on an as-needed basis.
What You’ll Need:
- Experience in training, enablement, onboarding, or related operational roles.
- Demonstrated ability to manage people and drive accountability across distributed teams.
- Strong organizational skills with the ability to track training progression, monitor metrics, and identify areas of improvement.
- Experience analyzing data to uncover deficiencies, trends, or readiness gaps — and articulating proposed solutions.
- Excellent communication and collaboration skills across time zones and global teams.
- Working knowledge of learning management systems such as Docebo (or equivalent LMS platform).
- Experience working with Jira or similar project/workflow management tools.
- Ability to work independently, prioritize effectively, and deliver results in a fast-moving environment.
- Passion for improving employee onboarding, training experiences, and knowledge development.
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Bonus Points:
- Experience creating or editing training content (e.g., Articulate 360, Rise, or similar authoring tools).
- Prior experience delivering technical or cybersecurity-related training.
- Experience supporting global teams or working in a follow-the-sun operational model.
- Background in curriculum design, instructional design, or enablement strategy.
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Benefits of Working at CrowdStrike:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
Skills Required
- Experience in training, enablement, onboarding, or related operational roles
- Experience managing people and driving accountability across distributed teams
- Strong organizational skills for tracking training progression, monitoring metrics, and identifying improvements
- Experience analyzing data to identify deficiencies, trends, or readiness gaps and propose solutions
- Excellent communication and collaboration skills across time zones and global teams
- Working knowledge of learning management systems such as Docebo or an equivalent LMS
- Experience working with Jira or similar project or workflow management tools
- Ability to work independently, prioritize effectively, and deliver results in a fast-moving environment
- Passion for improving employee onboarding, training experiences, and knowledge development
- Proven experience using AI technologies to improve decision-making, workflows, efficiency, and business outcomes
- Experience creating or editing training content using Articulate 360, Rise, or similar authoring tools
- Experience delivering technical or cybersecurity-related training
- Experience supporting global teams or working in a follow-the-sun operational model
- Background in curriculum design, instructional design, or enablement strategy
What the Team is Saying
CrowdStrike Compensation & Benefits Highlights
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Healthcare Strength — Feedback suggests health coverage is comprehensive with multiple plan options (HSA and PPO) and is generally regarded as good. Dental and vision are also included and described positively.
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Leave & Time Off Breadth — Feedback suggests time off is flexible or unlimited, with generous PTO and paid holidays highlighted. Actual usage is noted as depending on team or manager.
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Equity Value & Accessibility — Equity awards and an ESPP with a discount and lookback are described as meaningful components of pay. These elements are often cited as strengthening total compensation.
CrowdStrike Insights
What We Do
CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks. The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team. We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?
Why Work With Us
We have a culture that celebrates achievement, encourages flexibility and innovation and thrives on teamwork. We all work towards a single mission: to stop breaches. This common goal drives a sense of community and connection among our people across the globe.
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CrowdStrike Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
