Associate Creative Director, Copy

Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. We are already the highest-rated salon and spa software in the US and Canada with thousands of customers and seek to become the #1 market leader in the coming years.

We’re a primarily remote company, ambitious, and collaborative team that gathers together every few months. As we grow, we’re looking to attract high-potential individuals who want to be part of a winning team. If that’s you, come join us!

We're hiring an Associate Creative Director to run the creative for Mangomint and its sub-brands, managing continuity and helping steer their voices. This is a copy-first role for someone who still loves to write, but can also stand over a design or a cut and make it better. You'll own the words and provide direction on the visuals. You will not be a manager who forgot how to make things.

You'll report directly to the VP of Marketing. Together you'll help set the top-line creative vision, and you’ll be trusted to run with the majority of day-to-day decisions, with the VP there to help unblock you and provide air cover, not to hover.

You also aren't a one-person band. You'll work with a copywriter, a video team, Mangomint’s in-house brand designers, agency partners, and contractor support, plus a Creative Ops lead running traffic. Your job is to lead and elevate, not to be the only one making.

To be clear, this role is not:

• A pure director role. If you're done making, this isn't it

• A solo IC gig. You'll manage, mentor, and direct others

• A performance marketing gig - we want creative, big thinking, and executions that resonate with our audience

• A place to get that super bowl ad (yet 😉), we operate professionally-scrappy but with budgets

• One flat brand. Mangomint has range — sub-brands and audiences with their own texture you'll have to hold together

In this role you will:

• Own brand voice and copy across Mangomint and its sub-brands: campaigns, DMs, web, email, events, launches

• Own art direction for video and design: you don't have to be the designer, but you have to have the eye and give notes that land

• Own campaign creative direction end-to-end: concept, brief, kickoff, feedback, sign-off with support from the VP of Marketing and the internal Design org

• Own quality bar for everything the Creative Studio ships. Living voice guides. Consistency without sameness. Channel-specific tone and language

• Lead a Copywriter - direct report; you'll provide a balance of craft mentorship and the autonomy to get the work done

• Lead a Sr. Video Production Manager: direct report; you'll offer creative direction and support with space to continue managing their team, content, and process effectively

• Lead creative direction (not management) over our internal brand designer and our agency partners' output

• You'll partner side-by-side with our Creative Ops lead, who runs traffic and process across the full marketing org, not just the Studio. You run the work; she runs the machine

• A recently minted ACD, or a senior copywriter ready to step up. Hungry for sure. Experienced thought; that doesn't have to mean tenured. We're not looking for a 10-year CD who stopped writing five years ago

• Fast and confident on the page. You can articulate why a line works, not just that it tested well. You understand channel-specificity and move cleanly between performance, campaign, and brand

• Range across audiences and formats: B2B SaaS clarity, consumer warmth, editorial voice, and beauty and wellness industry knowledge is a plus

• A real eye for design and video, even if it's not your primary craft

• Basic AEO/SEO fluency — you understand the concept and how people search now, including AI answers, so you can have the conversation

• Low ego. Hands-on, team-first, here to elevate the work and the people around you. Our team is autonomous and good; they need a leader, not a hoverer

• Health, dental, vision, life & LTD insurance

• Generous monthly wellness budget for gym memberships, yoga, etc.

• Premium subscription to the Calm app & One Medical membership

• Flexible and unlimited PTO

• 401k plan available (no matching)

• Employee stock option program