Job Description:
College graduate or equivalent; relevant BS degree (e.g., IE, Business, CS, Supply Chain)
Internships or early experience in logistics, maritime, or enterprise software preferred
Solid foundational software skills: configuration, basic integrations, and system troubleshooting
Demonstrable experience with AI productivity tools (e.g., Copilot, AVA, Gemini, Claude…) to support documentation and analysis
Supports Kaleris SCE implementation tasks under guidance of Senior Consultants and Project Managers
Participates actively in Orientation and Analysis sessions: asking questions and documenting requirements
Uses AI-assisted tools to accelerate documentation, issue logging, and deliverable preparation
Logs and tracks customer issues in Salesforce with accurate steps and artifacts for swift resolution
Follows standardized implementation playbooks and contributes to continuous improvement of team assets
Eagerness to learn Kaleris SCE products and relevant business processes rapidly
Works under close supervision of Senior Consultants and Project Managers
Accountable for assigned tasks; proactively communicates progress and blockers
Follows established processes and methodologies; contributes to team knowledge base
Receives structured mentoring; actively applies feedback to accelerate learning
Excellent written and oral English communication skills; additional language a plus
Develops professional relationships with customer counterparts and Kaleris team members
Listens actively and communicates clearly in customer-facing and internal settings
Maintains composure and professionalism when dealing with challenges or ambiguity
Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- College graduate or equivalent; relevant BS degree (IE, Business, CS, Supply Chain)
- Internships or early experience in logistics, maritime, or enterprise software
- Solid foundational software skills: configuration, basic integrations, and system troubleshooting
- Demonstrable experience with AI productivity tools (e.g., Copilot, AVA, Gemini, Claude)
- Experience logging and tracking customer issues in Salesforce with accurate steps and artifacts
- Excellent written and oral English communication skills
- Additional language skills
- Eagerness to learn product and business processes and apply feedback
- Ability to work under close supervision and follow standardized implementation playbooks
What We Do
Kaleris is a leading provider of cloud-based supply chain execution and visibility technology solutions. Many of the world's largest brands rely on Kaleris to provide mission-critical technology for yard management, transportation management, maintenance and repair operations, terminal operating systems, and ocean carrier and vessel solutions. By consolidating supply chain execution software assets across major nodes and modes, we address the dark spots and data gaps that cause friction and inefficiency in the global supply chain.
