About Us
Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.
How This Role impacts Live Oak and its People
The Associate Commercial Portfolio Analyst, SBB will nurture customer and employee relationships while managing the credit risk and loan quality of assigned accounts. A PA serves as an integral part the bank’s credit risk management and is responsible for collecting and analyzing financial data, completing financial spread analysis, testing financial covenants, and completing loan reviews and renewals. Additionally, a PA must anticipate customer needs, analyze, and proactively respond to account trends. Finally, a PA is expected to gain a sound understanding of their clients’ business to facilitate meaningful feedback. A PA will be responsible for managing various other assigned projects.
What You’ll Do at Live Oak
Manages a portfolio of customers and acts as the primary point of a contact for the client and as a liaison to internal teams (such as underwriting, credit, closing, construction, operations, and others)
Applies sound judgment, innovation, and appropriate creativity in management of client relationships
Responsible for building and maintaining a rapport with customer to ensure proper management of the account
Works with loan operations to ensure the proper booking of all facilities on the loan system
Works with SAG and Credit with quarterly watchlist and Portfolio Reviews to ensure struggling clients are appropriately managed and risks are mitigated
Spreads financial statements and calculates certain ratios including measures of liquidity, leverage, and cash flow
Tests financial covenants and addresses out of compliance situations timely and within the parameters of the Bank’s credit policies and procedures
Completes accurate and timely Credit Memos, Reviews and Renewals in accordance with Bank procedures and policy. Manages the renewal process by working with the client and the credit department
Manages customer draw requests in a timely manner in accordance with Bank policy
Proactively looks for ways to improve our processes and make suggestions when you identify those opportunities
Ensures financial statements are collected and covenants are tested in accordance with loan agreements
Recommends changes in risk grading on individual relationships to credit administration based on client performance, as needed
Processes clients’ advance/draw requests and submits memos to Credit for approval
As needed, conducts periodic customer visits to obtain enhanced knowledge of account for financial review, building the relationship and overall management of the account
Communicates effectively to set and meet realistic expectations
Maintain a high standard of regulatory awareness including BSA, AML, CIP, and OFAC
Required Experience
Bachelor's degree or equivalent experience
1 year of relevant banking experience
Strong organizational skills, excellent verbal and written communication skills, and financial statement analytical skills
Knowledge of Bank policies and procedures
Preferred Experience
Demonstrated experience utilizing credit software to capture credit applications; above-average PC skills including MS Office Applications (Word, Excel) and the ability to quickly learn new software / systems
Our Values
Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.
Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.
Respect: Treat everyone with courtesy, politeness, and kindness.
Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more
For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/
Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at [email protected].
EEO is the Law
The base pay range for this position is $56,540.00 - $92,520.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.
Skills Required
- Bachelor's degree or equivalent experience
- 1 year of relevant banking experience
- Financial statement analytical skills and ability to spread financial statements
- Strong organizational skills and excellent verbal and written communication
- Knowledge of bank policies and procedures
- High standard of regulatory awareness including BSA, AML, CIP, and OFAC
- Experience utilizing credit software to capture credit applications
- Above-average PC skills including MS Office Applications (Word, Excel) and ability to learn new systems
Live Oak Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Live Oak Bank and has not been reviewed or approved by Live Oak Bank.
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Healthcare Strength — Healthcare coverage is strong, with fully paid medical for employees and dependents plus on‑site clinic access, physical therapy, and wellness resources at headquarters. Dental, vision, life, and disability coverage are included.
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Leave & Time Off Breadth — Paid time off is generous, with roughly four weeks plus bank holidays and floating days, alongside multiple paid parental options and paid short‑ and long‑term disability.
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Retirement Support — Retirement offerings include a 401(k) match and an employee stock purchase plan, complemented by bonus and stock programs in some roles.
Live Oak Bank Insights
What We Do
Live Oak Bank has had the privilege of helping thousands of passionate, driven people turn their dreams into reality. These everyday heroes aren’t in it for the fortune or the fame. They’re in it to make a difference, just like we are. As one of the last banks to get a charter before the start of the Great Recession, Live Oak emerged out of the rubble of 2008 as the first bank to keep the customer at the center of the business model. We put a groundbreaking spin on what banking could be, focused on service and technology to redefine banking. Live Oak is a digital, cloud-based bank serving small business owners in all 50 states. We are the #1 SBA 7(a) lender by dollar volume* in the country and our mission is to be America’s small business bank. We aim to fulfill that mission through banking products that help business owners buy, build and expand, along with FDIC-insured checking, high-yield savings and CD accounts to grow their hard-earned money. Our family of companies under the holding and parent company Live Oak Bancshares (NYSE: LOB), and our subsidiaries, partner with businesses who share a groundbreaking focus on service and technology to redefine banking. Our mantra is to treat every customer like the only customer and our mission is to be America’s small business bank.
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