Applied Systems
United States
Remote

Sys Ops Tech II

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Job Overview
Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for an Sys Ops Tech II to join the Cloud Services Team, which will ensure seamless delivery and security of cloud services for clients by configuring, maintaining, upgrading, and troubleshooting systems.
What You'll Do

  • Liaise with Development, Support, and Implementation to provide the best possible experience to our clients.
  • Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting.
  • Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing.
  • Work in SQL performing activities like database backups, restores, and running scripts.
  • Performs other duties as assigned by the immediate manager or the management team.


What You'll Need to Succeed
We're looking for someone who:

  • Can work remotely or from an Applied Systems office.


Your experience should include some or all of the following:

  • 3+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software/hardware issues.
  • T his role operates across Thursday - Sunday , 10-hour shift, 8 am-6:30 pm CT.
  • Experience with Microsoft Windows Server and desktop operating systems.
  • Working knowledge of scripting for administrative tasks (VB Script, PowerShell, or Command Line batch files), additional Microsoft products, including SQL Server Management Studio
  • Working knowledge of TCP/IP and network troubleshooting
  • Highly organized with excellent time management skills
  • Excellent written communication skills
  • Associate degree in Information Technology, Information Systems, or related field; or equivalent experience
    • We proudly support and encourage people with military experience, as well as military spouses, to apply.


Additionally, you may have:

  • Direct Experience working with our product EPIC.
  • Working knowledge of querying with T-SQL a plus
  • Hardware troubleshooting experience


What You'll Gain
Benefits from Day One

  • Health insurance plans, dental, and vision
  • Wellness incentives
  • 401(k) and/or RRSP retirement savings plans with employer match


Work-Life Balance

  • Competitive paid vacation time and a free day for your birthday
  • Personal/sick time
  • Paid holidays
  • Flex Time
  • Paid parental leave (U.S. candidates)
  • Volunteer time off


Empowering Career Growth and Success - We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.
What We Value
We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people and are empowered by the results of our work. We fulfil the promise of insurance - safeguarding and protecting what matters most in people's lives. And there is no more important job than that.
Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation and military status.
Who We Are
For more than 35 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing software leader that is revolutionizing the way agencies and brokerages succeed.
We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together we are driving the industry fearlessly forward.
It's an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what's possible.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Applied Systems Perks + Benefits

Applied Systems Benefits Overview

At Applied, we offer our employees a Total Rewards Benefits package designed to enable you and your family to thrive, with coverage beginning on the first day of employment.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Employee resource groups
Employee-led culture committees
Day off for your birthday
Hybrid work model
In-person all-hands meetings
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
For Hiring Managers
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Situation dependent
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Applied offers six weeks paid parent leave to all parents welcoming a child into their home, either by birth or adoption
Family medical leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Onsite office parking
Mother's room
Professional Development
Job training & conferences
Tuition reimbursement
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Paid industry certifications

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