The SSO Clinical Project Manager (CPM) is accountable for the day-to-day planning,executing, and reporting, (from first site initiation visit to and including study site close-out), of assigned studies in compliance with Sponsor processes and regulatory requirements.
The CPM is the single point of contact and study team lead, in the country/cluster/hub, for the assigned studies. The CPM is responsible for assuring aligned communication with Trial Leads and other CTT members, locally with Clinical Research Associates (CRAs), CRA Managers and other key associates on the execution and progress of their studies. The CPM collaborates with the SSO Country Manager, SSO Country Head, SSO Feasibility Manager, SSO Study Start-up Manager and SSO Site Partnership Manager in the planning, execution, and delivery of their assigned studies. Accountable for execution and reporting of assigned studies in E2E product line Clinical Operations Program Head/Study Lead/CPM – CRA. Can be assigned partially to participate in the review process of Site Monitoring Plans across the Portfolio.
Responsabilities:
- Supports SSO Study Start-up Manager with the development of country/cluster/hub study execution plans and timeline commitments.
- Participates with the recruitment sub-team and supports the development of innovative solutions for site and patient participation to ensure the delivery of assigned studies on time
- Proactively identifies risks and opportunities for the assigned studies in the country/cluster/hub and develops respective mitigation plans
- Supports study feasibility as requested by the SSO Feasibility Manager by providing input to the study protocol and operational aspects of the study
- Maintains a strong knowledge of the study protocol to answer standard operational questions from CRAs, sites and Country/Cluster/Hub personnel
- Drives the conduct of the study (tracks status, maintains relevant reporting systems, oversees forecasts, progress, and mitigation plans) to ensure all study operational aspects are on track
- Ensures recruitment targets are met and reviews enrollment at the site level including responsibility for obtaining approval from the STUDY LEADER on enrolling above site targets.
- Responsible to set up contingency plan to ensure recruitment targets are achieved in accordance with trial execution plan
- Oversees local study team activities to achieve study timelines and quality execution, (proposing and implementing corrective actions where appropriate), according to Sponsor standards and relevant regulations
- Leads/chairs country/cluster/hub study team meetings, participates in global clinical trial team meetings, as required, and is the single point of contact for the conduct of assigned studies
- Maintains oversight of country/cluster/hub level data management activities, including timely understanding of screen failure reasons and discontinuation rates, review of patient profiles, and proactively identifies data entry issues (on quality and timing) to mitigate queries, proactively identifies query resolution issues
- Coordinates the study handover process with CRAs and their managers to ensure proper documentation and communication, when necessary
- Tracks all study close–out activities and ensures they are performed in a timely manner, in collaboration with CRAs and key study stakeholders
- Conducts or coordinates training, as needed, for CRAs to support site readiness to recruit and study execution ensuring adherence to clinical data standards, prevailing legislation, GCP, Ethical Committee and SOP requirements
- Conducts or coordinates local investigator meetings, as needed, and ensures relevant training documentation is archived in the Trial Master File
- Evaluates potential challenges/risks in the protocol and operational aspects of the study; assesses impacts, develops risk management plans, and communicates/escalates to global teams and SSO Hub Head Portfolio, as appropriate
- Accountable for monitoring quality and issue resolution through timely review and approval of study monitoring visit reports to ensure quality trial oversight and appropriate issue escalation
- Promotes a compliance culture advocating the adherence to highest standards and ethical integrity, ensuring human subject protection and reliability of trial results at all times.
- Acts as the escalation point for issues in monitoring visit reports (MVRs) for the assigned studies.
- Responsible for evaluating trends identified in MVRs and communicating/escalating these to global teams, as appropriate. Communicates with CRAs and their managers to ensure issue resolution in a timely manner
- Provides feedback about the quality of monitoring activities to CRA Managers, MSOM, SSO Country Managers, FSP/BiS line managers, as appropriate, and to local QA (when required per Sponsor SOPs)
- Supports inspection readiness and submission preparation for monitoring-related activities; assists and coordinates with country Portfolio Execution and Quality Assurance for internal audits organization and HA inspections, as required, and ensures implementation of corrective actions within specified timelines.
- Monitors the status of site budget and contract negotiations as well as the collection and review of essential documents throughout study conduct.
- Tracks study budget with appropriate study budget in responsible Country. Ensures timely TCF preparation and submission.
- Processes invoiceable items for site level clinical study activities to allow timely payments
- Serves as core member of the Global Clinical Trial team as a Country and Hub representative responsible for all local level feedback to the global trial execution teams.
- Interfaces with SSU teams to ensure on-time initiation of all sites within geography.
- Interfaces with Country study execution teams, including CRAs and CRA Managers, to ensure on-time recruitment, data delivery, and study close out.
Requirements:
achelor's Degree Life sciences or related field Req
• 5 years of prior relevant experience including > 1 years project management experience or equivalent combination of education, training and experience. Req
• Advanced knowledge of job area, and broad knowledge of other related job areas, typically obtained through advanced education combined with experience. Req
• Knowledge of clinical trials - Knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge; therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions.;
• Communication - Strong written and verbal communication skills including good command of English language. Strong presentation skills.
• Problem solving - Strong problem solving skills.
• Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently.
• Leadership - Ability to make decisions, bringing clarity to disparate information to inform actions and drive results.
• Organisation - Planning, time management and prioritization skills. Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances.
• Prioritisation - Ability to handle conflicting priorities.
• Quality - Attention to detail and accuracy in work. Results-oriented approach to work towards delivery and output.
• Quality - Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving.
• IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint.
• Collaboration - Ability to establish and maintain effective working relationships with coworkers, managers and clients. Strong customer service skills.
• Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences.
• Finances - Good understanding of project financials including experience managing, contractual obligations and implications.
• IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, innovation, Ownership).
*Please note This role is not eligible for UK visa sponsorship
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Bachelor’s degree in life sciences or a related field
- At least 5 years of prior relevant experience, including more than 1 year of project management experience, or an equivalent combination of education, training, and experience
- Advanced knowledge of the job area and broad knowledge of related job areas
- Knowledge of clinical trial conduct and applicable clinical research regulatory requirements, including ICH GCP and relevant local laws, regulations, and guidelines
- Broad protocol knowledge
- Strong written and verbal communication skills, including good command of English
- Strong presentation skills
- Strong problem-solving skills
- Leadership experience, including cross-functional collaboration, performance management, feedback, and decision-making
- Planning, time management, prioritization, and organizational skills
- Attention to detail, accuracy, and results-oriented execution
- Learning agility and openness to ongoing learning
- Good computer and software skills, including Microsoft Word, Excel, and PowerPoint
- Ability to establish and maintain effective relationships with coworkers, managers, and clients
- Ability to collaborate across geographies and understand cultural differences
- Understanding of project financials, contractual obligations, and financial implications
- Therapeutic knowledge
- Understanding of the competitive environment and ability to communicate the value of IQVIA solutions
- UK work authorization without visa sponsorship
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
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IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.








