Associate, Client Services

Reposted 2 Days Ago
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Seoul
In-Office
Entry level
Artificial Intelligence • Software
The Role
The Associate in Client Services ensures client delivery processes, recruits experts, manages schedules, and complies with client requirements while fostering relationships.
Summary Generated by Built In

Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading! 

 

Who We Are: 

 

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. 

 

Atheneum is growing rapidly, with 500+ professionals in 11 offices across the US, South America, APAC and EMEA. 

Job Description

What We Do

Leading firms across all industries, with a particular focus on Management Consulting and Life Sciences, trust Atheneum to connect them to the world's top professionals. By organizing expert interviews and surveys, we unlock unique knowledge and provide our clients with insights that impact their business decisions - for example, understanding how emerging technologies will evolve or which new treatments will revolutionize the healthcare sectors.


You Might Want to Know

· We are NOT a Consultancy – Consultancies are one of our clients.

· We are NOT a Market Research Company – Although we do offer Expert Backed Research.

· We are NOT a Recruitment Agency – We do not fill vacancies for jobs, rather we offer the opportunity for market experts to share their expertise and knowledge with our clients.

WE ARE ONE OF THE LEADING GLOBAL EXPERT NETWORKS

The Role :

  • Ensuring full adherence to the core client delivery process, delivering targeted experts to clients. 
  • Strong focus on custom recruitment and thoroughly vetting experts during screening, emphasizing profile quality and highlighting their relevance to clients. 
  • Cultivating strong relationships with experts and managing their schedules effectively. 
  • Proactively negotiating expert honorariums to optimize gross margin. 
  • Ensuring full adherence to Atheneum and client-specific compliance requirements. 

Profiles We Are Seeking:

Atheneum strongly believes in the power of diversity. We are seeking target driven team players with excellent emotional intelligence, problem solving and time management skills.

  • 0-3 years of relevant work experience
  • General understanding of business concepts
  • Result oriented, self-driven, and highly motivated to succeed & take on challenges
  • Quick learner and critical thinker with key focus to add value to our clients
  • Strong communication skills: both written and on the phone
  • Fluency in English is a must, Japanese highly preferred.

What We Offer:

  • Fast tracked career growth and opportunities
  • Internal SWAP program
  • Training and mentorship program

Here at Atheneum, diversity and inclusion is not just part of our culture, it is ingrained in our DNA. We do not discriminate in any way when assessing applications.

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The Company
San Francisco, CA
1,158 Employees
Year Founded: 2010

What We Do

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations.

Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders.

Atheneum is growing rapidly, with 600+ professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.

For more information please visit https://www.atheneum.ai

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