Company Introduction:
We’re home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.
HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."
Job Summary:
Client Centricity as one of the strategic execution pillars, we are looking for a motivated Associate to join our Derivatives Client Services team.Job Duties:
Job Responsibilities:
- Responsible for the client enquiries function for Derivatives markets, ensuring that client enquiries are handled promptly and professionally
- Manage critical daily tasks on derivatives operations, including processing client on-boarding, reviewing technical tests and collaborating with other teams on scheduling rollout. Other operational tasks include maintenance of client databases, billing handling, device and updating relevant areas of HKEX website
- Identify opportunities for process improvement and automation to increase efficiency, reduce costs and improve overall operational performance
- Collaborate with other teams to complete user acceptance tests
Job Requirements:
- University degree or higher in finance, computer science, statistics, or a similar subject
- 4 years or more of work experience in the financial industry, with a preference for roles related to derivatives operations (client on-boarding, technical testing and hotline). Candidates with less relevant experience may be considered for the “Officer” level
- A team-player attitude and ability to develop strong relationships
- Strong organizational skills, task prioritization, attention to detail, and problem-solving skills
- Knowledge in securities with exposure to Hong Kong and Mainland cash and derivatives markets
- Have an excellent command of both written and spoken English and Chinese
- Proficiency in Microsoft Excel
- Proficiency in VBA Programming and Microsoft Power BI is a plus
HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.
Location:
HKEX - Exchange SquareShift:
Standard - 40 Hours (Hong Kong SAR)Scheduled Weekly Hours:
40Worker Type:
PermanentSkills Required
- University degree or higher in finance, computer science, statistics, or a similar subject
- 4 years or more of work experience in the financial industry (preferably derivatives operations)
- Team-player attitude and ability to develop strong relationships
- Strong organizational skills, task prioritization, attention to detail, and problem-solving skills
- Knowledge in securities with exposure to Hong Kong and Mainland cash and derivatives markets
- Excellent command of both written and spoken English and Chinese
- Proficiency in Microsoft Excel
- Proficiency in VBA Programming and Microsoft Power BI
Hong Kong Exchanges Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hong Kong Exchanges and has not been reviewed or approved by Hong Kong Exchanges.
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Retirement Support — Employer retirement contributions and provident fund structures are described as notably above statutory baselines, with certain entities in the group offering even higher employer pension rates. This strengthens perceived long-term value and helps total compensation feel more robust.
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Healthcare Strength — Core coverage includes medical and dental insurance alongside life and personal-accident protection, with health checkups and comprehensive plans highlighted. This breadth of health protection is seen as a meaningful pillar of the package.
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Leave & Time Off Breadth — Paid leave spans multiple categories, including parental and volunteering time, in addition to standard annual and sick leave. This variety adds non-cash value and supports work-life needs.
Hong Kong Exchanges Insights
What We Do
HKEX Group is a global exchange group, operating dynamic and integrated financial markets in Asia and Europe. From our home in the financial hub of Hong Kong and an additional base in London, we provide world-class facilities for trading and clearing securities and derivatives in Equities, Commodities, Fixed Income and Currency. Uniquely positioned at the intersection of Chinese and international capital flows, Hong Kong has long been Connecting China with the World. With the accelerated opening-up of China’s capital markets, HKEX continues to be at the forefront of this historic transition, which we believe will Shape the Global Market Landscape
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