Associate Client Services Director

Posted 2 Days Ago
Be an Early Applicant
Sacramento, CA, USA
In-Office
112K-130K Annually
Senior level
Healthtech • Kids + Family • Professional Services • Social Impact
The Role
Oversee Client Services Managers, ensure agency departments and staff meet strategic goals, and maintain accountability for serving eligible clients with developmental disabilities under applicable laws. Manage complex client-related issues, coordinate service-focused operations, and support compliance with state and federal requirements. The role requires leadership, communication, organization, supervisory experience, and independent visits to client and service locations, with occasional travel beyond the agency’s service area.
Summary Generated by Built In

Description

THE ORGANIZATION

Alta California Regional Center (ACRC) is a non-profit agency under contract to the State of California and for 50 years has provided the coordination of services to individuals with developmental disabilities. ACRC employs approximately 900+ persons working out of eight offices in a ten-county area. ACRC is one of 21 Regional Centers in California.

COMPENSATION

The below is dependent upon experience and education.

  • $112,444.80 - $130,187.20 per year

The actual amount offered within this range will depend on a variety of factors including skills and abilities, education, experience, and other relevant job-related factors. It is not typical for an individual to be hired at or near the top of the range for the role. 

THE POSITION AND JOB SUMMARY 

ACRC is seeking an Associate Client Services Director assigned to the Sacramento office. The purpose of the Associate Client Services Director position is to ensure that the agency achieves its vision, mission, and strategic goals, and that the agency, all departments, and all staff are focused on, and accountable for, serving eligible agency clients in accordance with the Lanterman Developmental Disabilities Services Act and/or other relevant federal/state laws. This position will oversee several Client Services Managers and manage complex client-related issues. 

PHYSICAL REQUIREMENTS 

Extensive sitting at workstation, in meetings, and in vehicle (50%+ of time); Frequent standing and walking; Adequate manual dexterity and coordination to operate standard office equipment, such as computer, keyboard and mouse, copier, scanner, etc.; Hearing and vision corrected to normal range for operation of standard office equipment, transcription of documents and administration of electronic records; Occasional bending, stooping, squatting, kneeling, reaching, and stretching; Occasional lifting of up to 30 lbs. while moving paperwork, supplies, and other office materials; Ability to independently visit off site locations (i.e. client, group, residential and day programs, etc.); Occasional travel outside of catchment area of distances of 100+miles. 

SUMMARY OF OUTSTANDING BENEFITS

ACRC offers an excellent working environment and a benefits package to include:

  • 90% employer-paid health insurance plus low-cost dependent coverage including domestic partners
  • 100% employer-paid dental and vision insurance for employees plus dependents
  • 100% employer-paid employee life insurance coverage
  • 100% employer-paid long term disability coverage
  • flexible benefits pre-tax spending program
  • CalPERS employee pension plan; and 457 and 403-B voluntary tax shelter annuities.

OTHER BENEFITS INCLUDE:

  • 17-22 annual vacation days
  • 12 annual sick days
  • 15 paid holidays
  • Longevity leave
  • Employee Assistance Program, and many other generous benefits.

Many of our employees participate in the Public Service Loan Forgiveness (PSLF) Program

 
This is intended to represent a general summary of benefit plans and coverages only.  

Requirements

JOB REQUIREMENTS AND QUALIFICATIONS 

Applicants must possess a Master’s degree in Social Work or a related field; have eight years of professional experience in human services or a related field (preferably in the field of developmental disabilities); have five years of supervisory experience (to include direct management of a function or Department), demonstrate excellent written, verbal, and interpersonal communications skills; and have strong time management and organization skills. Other requirements and qualifications may apply.

EQUAL OPPORTUNITY EMPLOYER 

Skills Required

  • Master's degree in Social Work or a related field
  • Eight years of professional experience in human services or a related field
  • Professional experience in developmental disabilities is preferred
  • Five years of supervisory experience, including direct management of a function or department
  • Excellent written, verbal, and interpersonal communication skills
  • Strong time management and organizational skills
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The Company
HQ: Sacramento, CA
450 Employees
Year Founded: 1970

What We Do

Alta California Regional Center is a private, non-profit corporation that provides services and support to individuals with intellectual and/or developmental disabilities and their families.

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