Role: Client Onboarding Specialist -Onboarding
Location: Gurgaon, Haryana, India
Work schedule: 10:00 AM to 6:30 PM
Work mode: Hybrid
Introduction:
The Onboarding Associate will conduct Client Onboarding for various jurisdictions, file reviews to confirm that all Customer/ Client Due Diligence (CDD) and Know Your Customer/ Client (KYC) documentation is in hand and up to date, identifying where gaps exist and remediation is required; ensuring that the organization is in compliance with regulatory standards.
What you’ll do for us:
Form part of the vital team of the Client On-boarding of new clients with focus on the CDD required & the integrity of the data stored on our systems to ensure that compliance with regulations is effective and appropriately maintained. To perform the client onboarding process diligently as per the SOP, regulations governing the Trust Offices and company's internal policies & procedures. Assist the 'Associates' in their understanding of and ability to undertake this work, developing them to better service our clients.
This role requires:
- Client outreach: Proactively handling various client queries in a timely and professional manner
- coordination with the onshore colleagues
- adherence of the client onboarding/compliance policies & procedures.
- Coaching, teaching, guiding team member
Some of the things you’ll be doing:
- Conduct CDD & KYC documentation on prospective clients. Following internal policies & procedures for onboarding clients in different jurisdictions/globally.
- Sound understanding of the potential risks and performing risk classification for every client file. Record missing requirements as action points within internal systems, following standard input protocol.
- Carry out reviews on the assigned portfolio of companies, trusts, foundations and partnerships and to escalate issues/observations identified.
- Liaise with local business teams (onshore) informing them of missing requirements to facilitate collection, circulation among relevant teams, and storage within appropriate systems/applications.
- Monitoring of reporting to ensure adequate progress being made to close action points, escalating to local teams according to specific escalation cycle.
- Assist with the collection of know your client (“KYC”) information, including obtaining satisfactory due diligence on UBOs, directors, shareholders and partners in cooperation with the local teams.
- Review work carried out by the associates in the team, ensuring accuracy, efficiency and legally compliant deliverables.
- Perform client administration duties such identifying gaps in KYC data required, completing reviews of existing KYC data on the systems.
- Perform ad hoc client administration duties like prepare & review of tasks that an Associate is expected to perform.
- Implementation of Data storage in Viewpoint and KYCP software's.
What technical skills, experience, and qualifications do you need?
- Should possess interpersonal and influencing skills
- Excellent organisation and time management skills are required
- Meticulous attention to detail
- Qualified CS, LLB or any bachelor’s degree with 2–3 years of experience in Compliance/Onboarding role.
- Exceptional candidates with an MBA in Finance and 2-3 Years of relevant experience will also be considered.
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
Skills Required
- Qualified Company Secretary, LLB, or bachelor's degree
- 2-3 years of experience in compliance or client onboarding
- MBA in Finance with 2-3 years of relevant experience
- Interpersonal and influencing skills
- Excellent organization and time management skills
- Meticulous attention to detail
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Healthcare Strength — Medical, dental, and vision coverage are broadly described as comprehensive, with multiple plan options and supportive resources like an Employee Assistance Program. Wellness initiatives and mental-health supports reinforce the overall strength of the health offering.
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Retirement Support — A company 401(k) with employer matching is highlighted as a notable strength, with indications that the program is well-regarded. This contributes meaningfully to perceived long-term financial security.
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Wellbeing & Lifestyle Benefits — Wellbeing programs, mental-health resources, and charitable donation matching are emphasized alongside flexibility for some roles. These elements round out a modern, non-cash benefits suite.
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What We Do
CSC is a global leader in providing business, legal, tax, and digital brand services to companies around the world. With more than 8,000 employees, CSC operates in more than 140 jurisdictions, delivering solutions that help businesses thrive. We pride ourselves on our client-focused approach, market-leading expertise, and unmatched global reach.
Why Work With Us
CSC gives its employees the autonomy to innovate and problem solve, to grow and to share their expertise, and to be a part of a group that genuinely cares for each other and their customers. We offer an excellent benefits package along with good work-life balance in a fun and collaborative environment.
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