Analyst, Channel Relationship Manager ( Portfolio ), Small Medium Enterprises

Reposted 3 Days Ago
Be an Early Applicant
Pune, Maharashtra, IND
In-Office
Expert/Leader
Fintech • Information Technology • Software • Financial Services
The Role
Acquire new-to-bank SME customers and manage portfolio relationships to grow liabilities business. Sell operating accounts, term deposits, cash management, trade finance, foreign exchange, and transaction banking products. Advise clients on suitable banking solutions, maintain customer relationships, meet sales targets, coordinate with internal teams, and ensure compliance with AML, KYC, MAS, RBI, and other regulatory requirements.
Summary Generated by Built In

Business Function

Corporate Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Job Purpose

  • To acquire New-to-bank (NTB) customers and nurture given portfolio clients in order to scale our liabilities business in SME

Key Accountabilities

  • Drive Liabilities Sales through NTB acquisition of Liabilities clients for operating accounts, term deposits and other transaction banking products in line with the targets set out.
  • Keep yourself updated on various offerings available in the network

Job Duties & responsibilities

  • Be an avid advocate of DBS Banking and be very well versed in our positioning, competitive advantage and be able to recommend the right solutions based on customers’ needs
  • Ensure timely updates are given in various forms

Requirements

  • Good understanding of the sales process through preferably prior portfolio management experience of 10+ years
  • Prior Liabilities, Cash Management, Trade and Foreign Exchange selling experience is desirable
  • Market knowledge and experience in the Mid-market / SME segment, with reference to customer preferences and requirement would be preferable.

Education / Preferred Qualifications

  • A post graduate or equivalent degree (with experience / understanding of banking and sales), Computer proficiency (Acquaintance with internet and MS Office) with relevant experience of selling in banking /NBFC financial products.

Core Competencies

  • Customer-centric, not product-centric
  • Good technical knowledge of cash management/ transaction banking business
  • Good team worker
  • Good customer and relationship management skills.
  • Good interpersonal and communications skills.
  • Good problem solving, planning & organising skills. Planning, scheduling and monitoring deliverables, within a stipulated time frame using effective methods
  • Well versed in AML risk

Technical Competencies

  • Basic understanding of Trade and Foreign exchange banking products and associated technology platforms and operational procedures
  • Understanding of regulatory guidelines on banking issued by MAS and by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements are critical.
  • Knowledge of financial markets and products to assist in meaningful dialogue with clients

Work Relationship

  • Possess good working relationship and a high degree of team spirit and cooperation with relationship group as well as service partners in the bank such as Product Mgt, Operations, Finance, Legal etc, so as to ensure seamless delivery of products to clients
  • Establish rapport with our clients so as to win their business, confidence and trust

DBS India - Culture & Behaviors

DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:

  • Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions
  • Ensure Customer Focus by Delighting Customers & Reduce Complaints.
  • Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
  • Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
  • Maintain the Highest Standards of Honesty and Integrity.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

Pune-DBIL

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Full time

Skills Required

  • Preferably 10+ years of portfolio management experience and a strong understanding of the sales process.
  • Prior experience selling liabilities, cash management, trade finance, and foreign exchange products.
  • Market knowledge and experience in the mid-market or SME segment.
  • Postgraduate degree or equivalent qualification, with banking and sales experience or understanding.
  • Computer proficiency, including familiarity with internet tools and Microsoft Office.
  • Relevant experience selling banking or NBFC financial products.
  • Knowledge of AML risk, KYC requirements, banking regulations, and applicable local laws.

DBS Bank Ltd Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DBS Bank Ltd and has not been reviewed or approved by DBS Bank Ltd.

  • Healthcare Strength — Medical coverage for employees and dependents is described as comprehensive, with health screenings, wellness activities, counselling, and mental-health support. Feedback suggests this breadth of support meaningfully strengthens the overall package.
  • Leave & Time Off Breadth — Maternity, paternity, and family leave are complemented by extensive leave provisions for major life events in several markets. Annual leave is also noted as substantial, contributing to work-life flexibility.
  • Equity Value & Accessibility — An employee share-purchase plan with employer matching makes equity participation accessible in applicable markets. This adds a long-term value component alongside core pay.

DBS Bank Ltd Insights

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The Company
HQ: Singapore
41,000 Employees
Year Founded: 1968

What We Do

DBS Bank is a leading financial services group in Asia, headquartered in Singapore. It provides a full range of consumer, SME, and corporate banking services. The bank is recognized for its digital innovation, having been named 'World's Best Digital Bank' and 'World's Best Bank' by various publications. It also operates the DBS Foundation, which supports social enterprises and community initiatives, reflecting its commitment to creating impact beyond traditional banking.

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