Associate Business Development Manager (Assistant Relationship Manager) - Capital Markets

Job Description
Associate Business Development Manager (Associate Relationship Manager) - Capital Markets
Dublin, Ireland
Full-time, Permanent
3 Days Onsite (Mondays - Fridays)
Position Summary:
The Associate Relationship Manager will play a key supporting role in the delivery of Global Capital Market's client relationship management strategy in EMEA. This position is designed to assist the Relationship Directors in managing client engagement activities, planning, and analysis, while also taking ownership of smaller client relationships to build and grow them over time. The role requires strong organizational skills, attention to detail, and the ability to work collaboratively across teams to ensure exceptional client service and business development outcomes.
Primary Responsibilities:

• Event Coordination: Assist in planning and executing client and business partner events, ensuring alignment with GCM's relationship management objectives.
• Quarterly Planning: Support the development of quarterly client engagement plans and targets, including scheduling meetings and tracking progress against set KPIs.
• Market & Target Analysis: Conduct research and analytics on market trends, competitor activity, and identify potential target clients.
• Meeting Setup: Coordinate and schedule client and intermediary meetings, ensuring all logistics and materials are prepared in advance.
• Relationship Management: Take ownership of a small portfolio of client relationships, acting as the primary point of contact and driving engagement, problem solving and promoting new business activity.
• Build and maintain strong relationships with local intermediaries and professional advisors.
• Reporting & Tracking: Maintain accurate records in Commercial Salesforce to track client interactions, pipeline opportunities, and progress against relationship goals.
• Collaboration: Work closely with the RM Directors and commercial teams to support broader strategic initiatives.
• Client Care Plans: Contribute to the execution of GCM's client care strategy, including monitoring client satisfaction and supporting initiatives to enhance NPS scores.

Qualifications:
Education: Bachelor's degree in Business, Finance, Economics, Law or a related field.
Experience:

• 3+ years of experience in capital markets and a client-facing role.
• A proven self-starter who uses initiative to strengthen client relationships and drive revenue growth from existing client base.
• Has pipeline conversion examples, i.e. helping to turn a prospective client into an existing client within the CSC business.
• Extensive experience of delivering exceptional client service.
• Existing network of business partners with proven experience of delivering pipeline from this network.

Skills:

• Strong analytical and research skills with the ability to interpret market data.
• Excellent organizational and time management skills.
• Strong interpersonal and communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite; familiarity with CRM tools is a plus

About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.