Associate - Business Control Manager

Job Description
Join our Business Control Management team and play a pivotal role in shaping the control environment for our Market Sales and CEM Trading businesses. Be a trusted advisor, working closely with senior leaders and stakeholders to deliver best-in-class governance and risk management. Make a direct impact in a dynamic, fast-paced environment.
Job summary
As the Control Manager - Associate within the team, you will drive governance, controls, and risk management for Market Sales & CEM Trading teams in India. You will identify control gaps, implement firm-wide policies, and manage operational risk, working closely with risk and control experts across the region.
The Business Control Manager will oversee and enhance the control environment for Markets Sales and CEM Trading teams in India. This role partners with business executives and support groups to drive strategic control initiatives, manage operational risk, and ensure regulatory compliance. The successful candidate will represent front office interests, execute supervisory controls, and facilitate the implementation of firm-wide policies. The position requires strong stakeholder management, analytical skills, and a proactive approach to risk identification and mitigation.
Job responsibilities

• Own and deliver strategic control initiatives for the business
• Drive the control agenda to identify and remediate control gaps
• Review and implement key firm-wide policy reviews
• Execute ad hoc analytical requests, control deep dives, and resiliency projects
• Oversee issue and action plans, ensuring risks are mitigated and closed
• Identify, escalate, and record operational errors and perform risk analysis
• Lead thematic reviews to improve control environment and address regulatory concerns
• Collaborate with location controls on regulatory governance and attestations
• Review and substantiate control ratings and risk results
• Facilitate execution of supervisory controls, attestations, and exception management
• Guide the business through audits, compliance testing, and regulatory exams

Required qualifications, capabilities, and skills

• Bachelor's Degree in Finance, Economics or other related disciplines
• Highly motivated, energetic self-starter with ownership mindset
• Excellent organizational skills and ability to manage and prioritize multiple tasks
• Strong analytical, problem solving, and process re-engineering skills
• A broad understanding of Markets business and products and transaction lifecycles in key product types
• Strong attention to detail and investigative mindset
• Skill and experience using Microsoft Office products
• Excellent verbal and written communication skills
• Strong team player with partnering and influencing skills

Preferred qualifications, capabilities, and skills

• Previous experience in controls or business management
• Minimum 3-5 years of Investment Banking (Markets Business) or Finance sector experience
• Prior exposure to regulatory exams and audits
• Investigative mindset with ability to see both high-level and detailed issues
• Experience in operational risk management frameworks
• Ability to manage control and operational risk evaluation processes
• Experience in front office supervision tools and processes

Optional: additional information

• Located in Mumbai, India
• Reports to Finance & Business Management (F&BM)
• Opportunity to work in a diverse, high-impact environment

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.