Associate, Account Manager

Overview

SPANX isn’t your average company. We revolutionized an industry by challenging the status quo and putting the customer first. You might know the story: our founder, Sara Blakely, needed a base layer for her white pants, so she cut the legs off a pair of tights and SPANX was born. The spark of that origin is the fuel for our future. We grew up in shapewear. But we’ve graduated. For over 25 years, we've been experimenting, innovating, and giving women what they want and what they deserve. Because we are those women. And we’re honored to create on behalf of us all.

We make elevated essentials with confidence built in, because what you put on can change how you show up. Creating items that’ll make you feel great is a matter of the heart—and the lab. In every SPANX product is technology we design and build to highlight, complement, and form your look, just the way you like it. We are a high-growth, innovative and ambitious company and we are embarking on an exciting trajectory of both digital and international expansion.

About the role

The Associate, Account Manager at Spanx will support our domestic wholesale department store accounts with ownership of select accounts. As a member of the Sales team, you will play an integral role in further achieving, maintaining, and surpassing the hyper-growth journey that is Spanx.

This role is based in our Atlanta headquarters, requires weekly in-office work Tuesday-Thursday, and reports to our Senior Account Manager.

You’ll love it because you will…

• Support day-to-day management of domestic wholesale (department store) accounts
• Partner with senior account managers to execute core business operations and account needs
• Develop and manage monthly shipping forecasts for key accounts
• Track and analyze sales performance, including weekly/door sales, turns, and margins
• Identify trends, risks, and growth opportunities across the business
• Manage markdowns, credit issues, mis-shipments, and RTV processes
• Maintain reporting logs (shipping, cancellations, discounts, etc.)
• Coordinate with warehouse and cross-functional teams on order execution
• Oversee EDI processes and ensure accuracy
• Build and monitor monthly OTB plans by account
• Lead monthly account calls and ongoing communication
• Support and execute seasonal market appointments end-to-end
• Partner cross-functionally on advertising and sample coordination
• Conduct store visits to assess performance and opportunities
• Assist with merchandising directives and training initiatives

We require....

• 3-4 years’ experience in account management or sales
• Wholesale experience preferred
• Familiarity with EDI and order management systems
• Proven experience in customer relationship management and business development
• Advanced proficiency in Microsoft Excel
• Strong organizational skills with ability to manage cross-functional partnerships
• Excellent communication skills across internal and external stakeholders
• Confident presentation skills
• Ability to identify, articulate, and escalate business needs and risks

Spanx is proud of our continued Progressive People Practices…

• Company Healthcare Plan: $0.00 out of pocket (Employee only benefit)
  Fertility testing and treatment are included in Spanx’s medical plans, even without the diagnosis of infertility. 
• Parental Leave Policy: Primary caregiver receives 16 weeks AND will have the option to work a half-time schedule (20 hours per week) for up to four additional weeks with full-time (40 hours per week) pay.
• Mental Health Days: 10 days
• 401K: Matched up to 4% with immediate vesting.
• PTO & Company Holidays: PLUS two full weeks of companywide closures (one in the Spring; one between Christmas and NYE)
• Flex Friday: Year-round half day Fridays!