The opportunity
We’re looking for an Associate Account Manager to support the growth and health of our existing client accounts by helping steward client success, nurture relationships, and shape sales opportunities. This is a high-impact role within a lean, fast-moving agency environment—ideal for someone who wants to build deeper skills in account management, proposal development, sales enablement, and strategic thinking.
This role is not traditional project management or administrative coordination. Instead, you’ll support discovery and research, help craft strong client-ready proposals and scopes, and assist in keeping growth efforts moving forward with clarity and momentum.
What you'll do
- Support the growth and success of existing client accounts through strong follow-through and relationship stewardship
- Contribute to discovery, research, and solution development that help clarify client needs and identify opportunities
- Assist in creating clear, client-ready proposals and scopes that align expectations and set work up for success
- Help move sales-related work forward by maintaining momentum, supporting internal coordination, and preparing strong handoffs
- Enhance the overall client experience through thoughtful communication, responsiveness, and attention to detail
- Support quality checks to ensure work aligns with what was sold and what clients expect
What you'll bring
- Strong written communication skills, including persuasive and polished business writing
- A proactive, solutions-oriented mindset—you like solving problems and bringing structure to ambiguity
- Comfort supporting sales and growth conversations (without needing to be the primary seller)
- Ability to synthesize discovery inputs, research, and feedback into clear recommendations
- Excellent attention to detail with a focus on follow-through and momentum
- Strong organizational skills and the ability to coordinate multiple workstreams in a fast-moving environment
Experience & Education
- High school diploma or equivalent required
- Some experience in an agency, consulting, marketing, or related professional environment preferred
- Exposure to client-facing work, proposals, or sales support is strongly beneficial
- Interest in sales, strategy, client success, or business development is a plus
Work setup
- Full-time, hybrid role
- Working hours: 8:30 AM – 5:30 PM CT
- Reliable, high-speed internet required
ThreeSixtyEight is a creative agency that helps purpose-driven organizations tell better stories, build stronger brands, and create meaningful digital experiences. We work with clients who are trying to do good work in the world—and we take that responsibility seriously.
We believe great work starts with great people. At ThreeSixtyEight, you’ll find a collaborative, curious, and thoughtful team that values clarity, craft, and care. We care deeply about how we work together, not just what we produce. That means open communication, shared ownership, and a culture where people are trusted to do their best work.
Our team is made up of strategists, designers, developers, writers, and problem-solvers who are passionate about growing—individually and collectively. We encourage experimentation, continuous learning, and healthy debate, all grounded in respect and accountability.
If you’re someone who takes pride in your work, enjoys solving complex problems, and wants to be part of a team that values both excellence and humanity, you’ll feel at home here.
