CCG Marketing Solutions works with the hottest brands in drinkware with well-known products that fly off retail shelves. When we say fast paced, we mean you'll be busy every day, all-day. This role is a leader on a team that makes sure personalization orders for both DTC (direct to consumer) and BTB (business to business) move through our system within SLA by coordinating priorities, inventory levels and production resources. This role has heavy reliance on reporting skills from our WMS (warehouse management system) and the ability to use those reports to lead to the development of quarterly project plans. This is a client-facing role that needs to communicate status and level expectations of all parties. Our ideal candidate is always one step ahead of their client, ensuring they receive a best-in-class experience.
Key Responsibilities:
Client Relationship/Project Management:
- Effectively support and/or manage day to day client needs & expectations.
- Participate in client status meetings
- Ensure SLA's and program expectations are being met.
- Work in conjunction with other departments to manage tactical program/job execution including, but not limited to, inventory & order management, ad hoc offset and digital print, and fulfillment projects.
- Provide real-time status on all projects to internal project teams and client stakeholders.
- Timely project follow-up - anticipate and manage project delays.
- Proactive inventory management - low stock/short date/expired inventory analysis, periodic cycle counts, inventory destruction.
- Quoting/Invoicing/PO trending with guidance of manager, as needed
DESIRED SKILLS AND EXPERIENCE:
- Bachelor's Degree (BA/BS) preferred, not required.
- Multi-Channel e-commerce fulfillment program experience a plus
- Proficient in Microsoft Office Suite (Excel, Word, Outlook)
- Initiate and maintain good organization of records and information.
- Strong attention to detail
- Excellent oral, written, and interpersonal communications skills
- Demonstrated ability to work in a team structure, as well as independently, in a fast-paced environment.
BENEFITS:
- Medical, Dental & Vision coverage
- Paid Time Off
- 401k and Company Matching
- 10 Paid Holidays per year
- Hybrid remote schedule
ABOUT OUR COMPANY
CCG Marketing Solutions delivers a single source supply chain partnership for CRM & direct to consumer distribution. We have vertically integrated from concept to multi-channel distribution the ideation, technology, custom sourcing, branded merchandise, packaging design, print production, secondary packaging, warehousing, fulfillment, and measurement within a single facility and managed via a single point of contact for brand marketers.
What We Do
CCG Marketing Solutions delivers a single source supply chain partnership for CRM & direct to consumer distribution. We have vertically integrated from concept to multi-channel distribution the ideation, technology, custom sourcing, branded merchandise, packaging design, print production, secondary packaging, warehousing, fulfillment, and measurement within a single facility and managed via a single point of contact for brand marketers.