My Utilities has revolutionized one of the most stressful processes — moving into a new home — by making it easy to select and establish all of the utility services customers need: electricity, internet, cable/TV, security, insurance, gas, and water. We have a fun and focused culture and our team is welcoming and connected. We develop our team members with intentional development plans and mentorship that help them hit their personal and professional goals.
WHAT’S THE JOB?As an Associate Account Manager, you will work closely with senior team members and own a growing portfolio of accounts. Your day-to-day responsibilities will include:
- Serve as a key point of contact for a portfolio of accounts, supporting their onboarding and ongoing needs
- Build and nurture relationships with client stakeholders to ensure satisfaction and long-term retention
- Participate in regular business reviews with clients to assess performance and gather feedback
- Partner with internal teams — including marketing, product, and customer support — to ensure client needs are met
- Monitor account performance metrics and contribute to regular reports on account health and growth
RequirementsWHO ARE YOU?
You are an early-career professional who is eager to grow in a client-facing role. You thrive in a fast-paced environment, take ownership of your work, and are passionate about delivering excellent service. Specifically, you:
- Exemplify our Core Values: Grit, Integrity, Excellence in Everything, and are Others-Focused
- Have 1–2 years of experience in account management, sales, customer success, or a related field (internship experience welcome)
- Are a strong communicator who can build rapport with clients and internal teams quickly
- Demonstrate a high level of desire to “get things done” with excellence
- Are detail-oriented and comfortable working with data to track account performance
- Hold a Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience)
BenefitsWHY US?
This is a full-time, hybrid position based in Dallas, TX. We offer:
- Competitive entry-level salary plus a direct performance-based bonus structure
- Paid time off, paid holidays, and health insurance coverage
- Mentorship and intentional development plans to accelerate your career growth
- A welcoming team culture with real opportunities to advance into senior account management roles
Skills Required
- 1-2 years of experience in account management, sales, customer success, or related field (internship experience welcome)
- Strong communication skills and ability to build rapport with clients and internal teams
- Demonstrated desire to complete work with excellence and ownership
- Detail-oriented and comfortable working with data to track account performance
- Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
- Align with company core values: Grit, Integrity, Excellence, and Others-Focused
What We Do
We simplify homeownership. My Utilities provides the complimentary service of researching and connecting utilities in an effort to save people time and money in the process of moving. We research each user's address and discover the utility service providers available to them. We inform the user of their options and the best deals on internet, water, gas, cable tv, electricity and home security and then the user chooses which providers best fit their needs. Once the user chooses their provider we then make the connection for them so they don't have to. The whole process takes the user only about 5 minutes. We are committed to customer satisfaction and bridging the information gap surrounding the complexity of service provider pricing and contracts.
