Associate Account Executive

ABOUT US
tms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to category management and delivery.
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald's, T-Mobile, O2, Starbucks, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.
WHY WE THINK YOU WILL LOVE THIS ROLE
As an Associate Account Executive, you will support the day-to-day activities of the T-Mobile client. This role will help own and build relationships with key clients and partners while also working with cross-functional teams that bring a wealth of knowledge to each project.
Responsible for the day-to-day execution of client campaigns, you will cover everything from implementation to internal and external quality assurance, including effective delivery of the finalized product. You will be exposed to and build skills relative to three core areas of our operations: Account Engagement, Account Delivery, and Business Operations.
WHAT YOU WILL BRING TO THE ORGANIZATION
This role will help manage and support the execution of the client's weekly partnership programs, always ensuring that projects are delivered against client's needs and timelines.

• Develop and maintain an active, positive, and productive working relationship with the client and agency partners

• Develop a strong rapport with internal cross functional teams to inspire trust, collaboration, and productivity
• Work to understand and master the processes and procedures designed to support the execution of client deliverables within the mobile app environment
• Oversee timelines and track milestones of multiple projects simultaneously
• Develop creative briefs and lead internal team kick offs
• Manage project details, ensuring accuracy, responsiveness, and client and legal approvals are communicated to internal teams
• Monitor the deliverables of cross functional teams (Creative, Operations, etc.) to agreed upon timelines
• Coordinate and participate in internal and client meetings ensuring notes and takeaways are distributed
• Develop and maintain working knowledge of client's business, industry, category, and marketing research

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• Strong critical thinking, project management, and problem-solving abilities
• Ability to build and maintain trusted relationships with internal teams, clients, and partners
• Possess strong emotional intelligence and interpersonal skills
• Resourceful and solution-oriented; a proactive self-starter
• Demonstrated professionalism and a strong work ethic
• Possess excellent organization/time management skills and attention to detail
• Digitally savvy and curious within today's media and technology environment: including social platforms, mobile, data, online advertising
• Excellent computer skills, especially with MS Office software (Word, Excel, PowerPoint, Outlook) and Microsoft Teams

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Chicago