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Monks Mexico is on the look out for an Associate Account Director to join our ever-growing team, in this role you will be responsible for maintaining and growing the business, while being the day-to-day point of contact for one of the biggest brands in the industry. Additionally our ideal candidate is a fast and flexible go-getter who jumps on new opportunities to create impactful work.
Role & Responsibilities
- Being the guardian of the brand, ensuring that the client's interests are served with strategic value through the management of assigned resources, bringing to life the day-to-day operation, special projects, and developing a good relationship with the client.
- Prepare monthly, quarterly and annual reports and forecasts.
- Be the permanent contact with Marketing Groupers, Brand Managers, on advice, monitoring and compliance with each of the actions included in the work plans.
- Supervise the processes and control formats from day to day, to ensure the correct flow from the beginning to the end of the projects.
- Handle complaints and problems in a timely and effective manner.
- For the Client, it is the figure that ensures that the SOW is fulfille.
- Suggest solutions and innovative ideas to meet client needs.
- Identify and approach new potential strategic customers.
- Proven work experience as Account Lead, Director or Manager.
- At least 6-7 years of experience in multidisciplinary agencies (digital and social first).
- An ability to address customer requests in a timely manner.
- Deep understanding of digital and new channels.
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
- Strong negotiation skills with a problem-solving attitude.
- BSc degree in Sales, Business Administration or relevant fields.
- Excellent English communication skills.
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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What We Do
Monks is the global, purely digital, data-driven, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
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