Job Description
As the Business Development & Contracts Manager, you are the primary driver of vPost’s business expansion. This is a high-impact role where you will manage our critical white-label business relationships and architect our global vendor network. You will be responsible for leading business expansion opportunities, contract negotiations, and conducting deep-dive market analysis to identify our next frontier.
White-Label Relationship Management: Act as the primary commercial point of contact for our white-label partners. You will ensure these high-value B2B relationships are nurtured, service level agreements (SLAs) are met, and growth opportunities are maximized.
Vendor Sourcing & Contract Lifecycle: Proactively manage the renewal and procurement cycle for warehouse and freight vendors globally. You will lead the RFP (Request for Proposal) process, evaluate vendor capabilities, and negotiate favorable commercial terms to ensure zero service disruption when contracts lapse.
Network Expansion & Market Entry: Use data-driven market analysis to identify high-potential countries for vPost expansion. You will be responsible for the end-to-end "unlocking" of new markets—from finding the right local 3PL partners to establishing the operational framework.
On-Site Audits & Quality Control: Conduct frequent international site visits to existing and prospective vendor facilities. You will assess warehouse standards, security protocols, and operational efficiency to ensure they align with vPost’s brand promise. Working with operations teams to provide feedback and reports on Vendor performance.
Strategic Market Intelligence: Stay ahead of global logistics trends, including cross-border regulations, freight rate volatility, and emerging tech in AI-driven supply chain management, to provide actionable insights to the leadership team.
Cross-Functional Collaboration: Work closely with the Finance and Legal teams to ensure all global contracts are compliant, risk-mitigated, and commercially viable.
Oversee the management of the operations team, where the operations team is in charge of day-to-day operations, managing of SLAs, training of warehouse vendors and day-to-day vendor management. Ensuring that the operations team up hold SLA performance.
Requirements
Diploma / Degree in Marketing, Business or related field
Minimum of 8 years’ relevant experience
Technical & Professional Requirements:
Logistics Expertise: 8+ years of experience in 3PL/4PL management, freight forwarding, or cross-border e-commerce logistics.
Contractual Mastery: Proven track record in high-stakes contract negotiations and vendor management. You should be comfortable with complex "Incoterms" and international trade regulations.
Analytical Rigor: Ability to conduct independent market research and financial modeling to justify new country entries (P&L mindset).
Supply Chain Tech: Familiarity with modern Warehouse Management Systems (WMS) and digital sourcing platforms.
Soft Skills & Experience:
Willing to travel: Comfortable to travel frequently (up to 30% of the time) to remote warehouse locations and international business hubs.
Cultural Intelligence: Experience navigating different business cultures and negotiation styles across Asia, the US, Europe, and emerging markets.
Strong Communication skills: Ability to pitch the vPost value proposition to potential partners and manage difficult conversations with underperforming vendors.
Skills Required
- Diploma / Degree in Marketing, Business or related field
- Minimum of 8 years' relevant experience
- 8+ years of experience in 3PL/4PL management, freight forwarding, or cross-border e-commerce logistics
- Proven track record in high-stakes contract negotiations and vendor management
- Ability to conduct independent market research and financial modeling
- Familiarity with modern Warehouse Management Systems (WMS) and digital sourcing platforms
- Comfortable to travel frequently (up to 30% of the time)
- Experience navigating different business cultures and negotiation styles
- Strong Communication skills
What We Do
Singapore Post (SingPost) is a leading postal and eCommerce logistics provider in Asia Pacific. The portfolio of businesses spans from national and international postal services to warehousing and fulfilment, international freight forwarding and last mile delivery, serving customers in more than 220 global destinations. Headquartered in Singapore, SingPost has over 4,900 employees, with offices in 13 markets worldwide. Since its inception in 1858, the Group has evolved and innovated to bring about best-in-class integrated logistics solutions and services, making every delivery count for people and planet
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