eDiscovery Operations – Sr Counsel
DescriptionLegal Discovery Management (LDM) is an internal organization within the firm’s Litigation Department.
As a Senior Counsel in Legal discovery operations team you will support and facilitate the legal discovery process, including the identification, preservation, collection, review, and production of information relevant to litigation matters, regulatory inquiries, and internal investigations.
Duties will include but will not be limited to: performing custodial/data source research and identification, along with the preservation, collection, disposition, and/or secure delivery of data within pre-defined Service Level Agreements; acting as liaison between LDM and its partners, participating in end-to-end eDiscovery projects and programs with a focus on process improvement; managing various projects with multiple stakeholders; coordinating project milestones and deliverables; working directly with all staff levels from analysts to senior management, and delivering results on both near- and long-term initiatives.
Job Responsibilities- Act as a point-of-contact for legal teams, advising and coordinating discovery activities.
- Respond to and fulfill eDiscovery requests across various data sources, including but not limited to electronic communications, voice, structured and unstructured data sources.
- Coordinate the discovery lifecycle among all collaborating parties, including the firm’s internal attorneys, outside counsel, vendors, and the firm’s internal discovery IT group.
- Conduct early matter outreach, discovery planning, budgeting, custodian scoping, tracking, status reporting, managing to timelines and overseeing production requests.
- Coordinate with internal IT and business partners, and external vendors in support of request fulfillment, including restoration of data with appropriate chain-of-custody documentation, where required.
- Oversee day-to-day case details for certain matter types. Maintain a level of understanding of the business uses for the systems from which data is being requested and proactively address questions related to fulfilling such requests.
- Act as a liaison between the eDiscovery team and global systems and data center contacts, including but not limited to tape operations areas/data centers and third parties, to manage various legal discovery requests.
- Facilitate the flow of documents and knowledge throughout the discovery process: direct documents into the appropriate workstreams and transmit questions, answers, and information to/from the managed review vendor and internal or external counsel.
- Support the continuous improvement of eDiscovery operational processes globally, including request processing, research, preservation, collection, disposition, delivery, and control.
- Draft and/or review process management documentation, maintain organized updates and detailed matter/project notes and documentation.
- Data-driven problem solving and decision making; manage and appropriately escalate delivery impediments, risks, issues, and changes associated with process enhancement initiatives.
Law Graduate / J.D. from an accredited law school.
Attorney must be licensed to practice law and a member in good standing in the state/jurisdiction in which the position is based or otherwise in compliance with the in-house counsel registration rules of that state/jurisdiction.Minimum 5+ years of discovery experience at a financial services provider, consulting firm, discovery vendor, or top-tier law firm, with cross-EDRM hands-on and advisory experience.
- Understanding of firm change management processes and procedures (SDLC, etc.) and experience working in a secure environment with sensitive data, including PII.
Familiarity with Electronically Stored Information ESI investigation procedures, preservation, disposition, recovery, and analysis of data from a variety of electronic communication, voice, and unstructured systems (e.g., M365 Purview, MS Exchange, Connected Archive, Lotus Notes, Robocopy, OnTrack, Hard Drives, Ascent, Digital Safe, NICE, Cisco, SharePoint), backup tape infrastructure (ArcServe, TSM, TDP, NetBackup), structured data systems, databases and/or EDRM (eDiscovery Reference Model), or litigation support-related experience.
- Project Management, ITIL, ACEDS, PMP background.
Familiarity with, knowledge of, or understanding of legal chain-of-custody requirements, regulatory processes, and basic Federal Rules of Civil Procedure.
Self-motivated, highly flexible, organized, and team-oriented, with the ability to track multiple workstreams and manage confidential and/or sensitive, time-critical, and competing priorities and projects. Comfortable responding to shifting priorities and working independently with minimal supervision.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- J.D. from an accredited law school
- Licensed attorney and member in good standing in jurisdiction of position or compliant with in-house counsel registration rules
- Minimum 5+ years of discovery experience (financial services, consulting, discovery vendor, or top-tier law firm) with cross-EDRM hands-on and advisory experience
- Understanding of change management processes (SDLC) and experience working in secure environments handling sensitive data including PII
- Familiarity with ESI investigation procedures, preservation, disposition, recovery, and analysis across electronic communications, voice, structured and unstructured systems
- Experience or familiarity with listed technologies/systems (M365 Purview, MS Exchange, Connected Archive, Lotus Notes, Robocopy, OnTrack, Ascent, Digital Safe, NICE, Cisco, SharePoint, backup tape infrastructure such as ArcServe, TSM, TDP, NetBackup)
- Project management background (PMO/ITIL/PMP/ACEDS experience)
- Knowledge of legal chain-of-custody requirements, regulatory processes, and Federal Rules of Civil Procedure basics
- Strong organizational, communication, and stakeholder management skills; ability to manage multiple confidential and time-critical priorities independently
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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