We’re looking for an Office Services Assistant to work in the Milan office on Monday – Friday (full time).
You will:
- Provide a high standard of client suite concierge/reception service for the Milan office, to make internal and external guests welcome
- Directors’ administrative support: travel arrangements and expenses; diary management including organising internal and external meetings and managing any logistics that may be required
- Authorise guest access to the office, according to protocols in place
- Accept deliveries and notify appropriate staff in a timely manner
- Manage meeting room requests, ensure space is utilised effectively and the needs of our internal clients are met
- Book couriers and taxis in a timely manner ensuring details provided are accurate and assigned to the correct cost centre
- Assisting other team members when required and providing cover for holiday and other absence
What you'll need
- High School Degree
- Fluency in Italian and English, any other European languages useful but not essential
- Microsoft Office Skills essential
- 2-3 years of hotel reception or professional services experience preferred
- Excellent customer service skills
- Strong work ethic, excellent time management and organizational skills
- Flexible approach to meet business need
- Proactive and diplomatic in dealing with day-to-day problems with a positive and constructive attitude to customer service
- Able to work and communicate effectively with people at all levels and under pressure
- Strong team player coupled with demonstrated ability to work autonomously
The salary range for this role takes into account a number of factors and is between EUR 30,000/year – EUR 32,000/year gross. Bonus opportunity linked to key performance indicators ranging from EUR 1,000/year – EUR 2,000/year gross. In addition, you may be eligible for a discretionary bonus. Employment terms and benefits are governed in accordance with the applicable National Collective Bargaining Agreement (CCNL).
AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Gold award-winning Veteran Friendly Employer.
Skills Required
- High School Degree
- Fluency in Italian and English
- Microsoft Office skills
- 2-3 years of hotel reception or professional services experience
- Excellent customer service skills
- Strong work ethic, time management, and organizational skills
- Flexible approach to meet business needs
- Proactive and diplomatic approach to day-to-day problems
- Ability to communicate effectively with people at all levels and under pressure
- Strong teamwork and ability to work autonomously
AlixPartners Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AlixPartners and has not been reviewed or approved by AlixPartners.
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Strong & Reliable Incentives — Pay is positioned as market-competitive to above-market in core consulting tracks, with sizable variable pay that can meaningfully lift total compensation in strong years. Total compensation is also described as especially competitive within restructuring/turnaround relative to many generalist peers, even if comparisons versus top strategy firms can vary by level and year.
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Parental & Family Support — Paid parental leave is described as up to 12 weeks of bonding leave in addition to birth-related short-term disability, which is competitive in U.S. consulting. Family-building support is highlighted via fertility/IVF, surrogacy, and adoption assistance, plus programs to support new parents and caregivers.
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Equity Value & Accessibility — A Value Accumulation Plan (VAP) provides equity-linked units after tenure thresholds, giving eligible employees long-term upside that is uncommon below the partner level in consulting. This ownership-like component is positioned as a distinctive wealth-building differentiator beyond standard salary and bonus.
AlixPartners Insights
What We Do
For more than forty years, AlixPartners has helped businesses around the world respond quickly and decisively to their most critical challenges – circumstances as diverse as urgent performance improvement, accelerated transformation, complex restructuring and risk mitigation. These are the moments when everything is on the line – a sudden shift in the market, an unexpected performance decline, a time-sensitive deal, a fork-in-the-road decision. But it’s not what we do that makes a difference, it’s how we do it. Tackling situations when time is of the essence is part of our DNA – so we adopt an action-oriented approach at all times. We work in small, highly qualified teams with specific industry and functional expertise, and we operate at pace, moving quickly from analysis to implementation. We stand shoulder to shoulder with our clients until the job is done, and only measure our success in terms of the results we deliver. Our approach enables us to help our clients confront and overcome truly future-defining challenges. We partner with you to make the right decisions and take the right actions. And we are right by your side. When it really matters. Recent Awards & Recognition: - Best Firm to Work For – Consulting Magazine, 2023 - Best Places to Work For LGBTQ+ Equality – Human Rights Campaign, 2022 - Best Management Consulting Firms – Forbes, 2021 - Ranked in the Top 10 in UHLALA Group’s Pride Index
