Assistant Program Director

Posted 8 Hours Ago
Be an Early Applicant
Bronx, New York, NY, USA
Hybrid
135K-140K Annually
Mid level
Kids + Family • Professional Services • Social Impact • Telehealth
The Role
The Assistant Program Director supervises clinical and paraprofessional staff, oversees program activities, provides individual and group supervision, reviews clinical records and reports for regulatory and policy compliance, and supports staff performance management. The role collaborates with doctors, nurse practitioners, therapists, and clinical leadership; assists with training, policy updates, crisis intervention, treatment planning, and client needs. The position also requires occasional on-call availability.
Summary Generated by Built In
Company Description

Join One of New York's Most Awarded Mental Health Employers!

At NYPCC, we're not just changing lives, we're redefining what it means to build a meaningful career in mental health.

🏆2025 and 2026 City & State Top Workplace in New York
🏆 Mental Health America's Platinum Bell Seal recipient for FIVE consecutive years
🏆 Serving 15,000+ clients every month
🏆 50+ years of transforming lives across New York City

If you're looking for more than just your next job, you've found it.

For over five decades, New York Psychotherapy and Counseling Center (NYPCC) has been one of New York's leading community mental health organizations, delivering innovative, compassionate care through both in-person and telehealth services. Today, we proudly serve more than 15,000 clients each month while continuing to set the standard for clinical excellence and employee experience.

At NYPCC, you'll find:

  • Competitive compensation and outstanding benefits
  • Career growth through our Academy and leadership development programs
  • A collaborative, mission-driven culture where our employee matters
  • The chance to make a lasting impact on thousands of lives every single day

Come build a career where purpose meets possibility!

Job Description

The Assistant Program Director supervises professional and paraprofessional staff to ensure a high level of performance in their work with assigned clients.  This position will report to the Program Director. 

HYBRID SCHEDULE: Sunday - Thursday (Sundays will be an onsite day)

Job Responsibilities:

  • Assistant Program Director in supervising staff and program activities  
  • Work closely with clinic Doctors, Psychiatric Nurse Practitioners and Clinical Practice Manager 
  • Assist with planning and conducting in-service training for staff 
  • Review case records to ensure that they meet regulatory requirements  
  • Review clinical and administrative reports with staff, ensuring compliance with agency policies.  
  • Provide individual and group supervision to clinicians as assigned by the Program Director.  
  • Evaluate the quality of individual workers and help to improve the performance of workers 
  • Prepare written evaluations, Corrective Action Plans, and disciplinary actions, as required 
  • Crucial member on a clinical team, collaborating with doctors, clinical supervisors, and therapists to discuss clinical challenges and to determine future treatment plan. 
  • Maintain and review program policies and procedures, ensuring they are up to date and followed by clinical staff.  
  • Provide crisis intervention and assist with client needs as necessary 
  • Perform other duties as assigned by the Program Director.  

Qualifications

  • Master's Degree from an accredited school in Social Work or Mental Health Counseling 
  • Must be licensed by the state of New York in their professional discipline (LCSW OR LMHC)
  • SIFI certification and experience supervising Interns is a plus 
  • 4 or more years of post-graduate experience as a supervisor in a mental health facility 
  • Able to be on-call during off-hours and weekends by cell phone; available for consultation on an as-needed basis 
  • Outstanding engagement, interpersonal communication skills, and able to work collaboratively with other disciplines, including clinical and clerical staff 
  • Excellent leadership and management skills  
  • Excellent time management skills and ability to multi-task  
  • Strong demonstration of professionalism 
  • Takes initiative, prioritizes, and adjusts to change well 
  • Excellent verbal and written communication skills that are timely and effective 
  • Exceptional customer service skills 
  • Proficient in Microsoft Office, including Outlook, Word, Excel, PowerPoint and Teams.  
  • Able to work well in a fast-paced environment 
  • Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality 
  • Passionate about NYPCC’s mission and values 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary: $135,000 - $140,000/year

Compensation will commensurate with experience and qualifications.

Skills Required

  • Master's degree from an accredited school in Social Work or Mental Health Counseling
  • New York State professional license as an LCSW or LMHC
  • At least 4 years of post-graduate supervisory experience in a mental health facility
  • Availability for on-call consultation during off-hours and weekends by cell phone
  • Strong engagement, interpersonal communication, collaboration, leadership, and management skills
  • Excellent time management and ability to multitask in a fast-paced environment
  • Professionalism, initiative, adaptability, and effective verbal and written communication
  • Exceptional customer service skills
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams
  • SIFI certification and experience supervising interns
  • Passion for the organization's mission and values
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The Company
350 Employees
Year Founded: 1974

What We Do

New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving over 15,000 clients monthly through in-person and telehealth services. Founded in 1974, this non-profit organization is dedicated to providing affordable, high-quality, and culturally sensitive mental health care to children, adolescents, and adults throughout the New York City area, with a commitment to clinical excellence and accessibility.

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