Assistant Operations Manager - Dongguan

Reposted 9 Days Ago
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Shenzhen, Guangdong, CHN
In-Office
Senior level
Other
The Role
The Assistant Operations Manager will oversee inventory management, optimize logistics processes, coach vendors, and analyze data to improve performance and compliance in supply chain operations.
Summary Generated by Built In

Work Location: 凤岗镇雁田村


Purpose of Position

  • CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. We are expanding our team in order to deliver the best-in-market engagement and products for our growing community. 

Job Description

  • Inventory & Process Management
    • Inventory Control: Oversee end-to-end inventory management to ensure accuracy and optimal stock levels across multiple nodes.
    • Systems Management: Operate and monitor ERP and WMS systems to ensure data integrity between physical stock and digital records.
    • Process Optimisation: Continuously evaluate and refine logistics workflows to reduce lead times and operational costs.
    • Customs Compliance: Knowledge with export customs.
  • Partner & Vendor Management
    • 3PL Coaching: Onboard, train, and coach third-party logistics (3PL) providers specifically on Casetify’s unique logistics processes and quality standards.
    • Resource Sourcing: Leverage existing networks and identify new E-commerce service providers to scale our global footprint.
    • Supplier Training: Assign tasks and provide structured training to third-party suppliers to ensure KPIs and Service Level Agreements (SLAs) are consistently met.
  • Data & Analysis
    • Data Management: Utilize advanced Excel skills and system-generated reports to analyze logistics data, identifying bottlenecks and forecasting future resource needs.
    • Reporting: Create clear, actionable reports on logistics performance and cost-efficiency.

Requirement

  • Bachelor degree with major in logistics, supply chain management, International Trade/Business, Industrial Engineering is preferred.
  • Experience: Proven experience in logistics management, preferably within the E-commerce or consumer electronics sector. 5+ years working experience in supply chain or logistics is preferred.
  • Technical Skills: 
    • Strong working knowledge of ERP and WMS 
    • Excel Expert: Expert-level Excel skills (VLOOKUP, Pivot Tables, etc.) and strong data management capabilities.
    • Compliance: Deep understanding of logistics processes and customs declaration procedures.
  • Communication: 
    • Native or professional fluency in English and Mandarin (written and verbal) is essential for coordinating with global teams and regional suppliers. 
  • Soft Skills:
    • Problem-Solving: Exceptional ability to troubleshoot issues under pressure and "act fast" to mitigate delays.
    • Attitude: A highly collaborative "can-do" working attitude.
    • Interpersonal: Strong communication skills to effectively coach and influence external partners.
  • Working Location
    • Great Bay Area / Multiple working locations and willing to travel within the Great Bay Area.

Skills Required

  • Bachelor degree with major in logistics, supply chain management, International Trade/Business, Industrial Engineering is preferred.
  • Proven experience in logistics management, preferably within the E-commerce or consumer electronics sector. 5+ years working experience in supply chain or logistics is preferred.
  • Strong working knowledge of ERP and WMS
  • Expert-level Excel skills (VLOOKUP, Pivot Tables, etc.) and strong data management capabilities.
  • Deep understanding of logistics processes and customs declaration procedures.
  • Native or professional fluency in English and Mandarin (written and verbal).

CASETiFY Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CASETiFY and has not been reviewed or approved by CASETiFY.

  • Strong & Reliable Incentives Salary and benefits can be competitive on specific teams, particularly where KPIs are met. Performance-linked rewards appear to lift perceived value in those areas.
  • Leave & Time Off Breadth Paid sick days in the U.S. and maternity/sick leave in Hong Kong are part of the package. These provide baseline time-off support across markets.
  • Wellbeing & Lifestyle Benefits Employee discounts, stocked snacks/drinks, and a lively office environment are available in several locations. Occasional wellness or sporting perks further enhance day-to-day experience.

CASETiFY Insights

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The Company
HQ: Los Angeles, CA
340 Employees
Year Founded: 2011

What We Do

Nine years ago, CASETiFY saw a category that had been long ignored. Today, CASETiFY is the fastest growing global tech accessories brand, reaching 1 in 7 millenials. CASETiFY believes everyone has a well of untapped creative potential, waiting for the perfect canvas to explore. CASETiFY has become the publisher and platform for creativity and self-expression to connect individuals. We just happen to make quality cases. CASETiFY's mission is to empower self-expression in the spirit of originality. Key collaborations include Pharrell, Sarah Jessica Parker, Saint Laurent, Thom Browne, Clare V., and many more. Additionally, CASETiFY has partnered with key retail partners including Nordstrom, Anthropologie, Amazon, AT&T, The Iconic, Colette, Lane Crawford, and more. For more info on CASETiFY, visit our Website, Facebook and Instagram.

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