Assistant Manager

Posted 2 Days Ago
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Watertown, CT, USA
In-Office
55K-65K Annually
Junior
Automotive • Professional Services • Retail
The Role
Manages car wash operations, leads and coaches Advisors, Operators, and Attendants, delivers exceptional customer service, drives sales and membership revenue, resolves customer issues, maintains safety and cleanliness, trains employees, and supports recruiting. The role requires outdoor work in varied weather, a 50-hour schedule including evenings and weekends, and at least one year of supervisory experience.
Summary Generated by Built In
IMPORTANT - REQUIRED NEXT STEP

As part of our hiring process, all applicants are required to complete the Predictive Index (PI) Behavioral Assessment.

The PI Behavioral Assessment is not a test, and there are no right or wrong answers. It helps us better understand your natural workplace preferences and behaviors.

Please complete the assessment when prompted. Completion is required for your application to move forward in the review process.

Benefits, and Perks
 
- Medical, Dental, and Vision Insurance
- Flexible scheduling
- Paid Time Off (PTO)
- Career Growth based on Performance and not Seniority – 75% of employees were promoted within Summit Wash Holdings
- Referral Bonus up to $800.00 per qualified hire, dependent on position
- Free Car Wash Membership
 
Who are we?
 
Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity.
 
What do we want?
 
We seek a dedicated individual that is looking to advance their leadership opportunity. This individual must possess a high drive to win while maintaining the integrity to do the right thing. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You will manage a team of highly trained, optimistic Advisors, Operators, and Attendants to provide exceptional guest service in a fun, interactive atmosphere. We need an enthusiastic leader that has experience in management, and a willingness to learn the car wash industry.

Location: Speeders Car Wash
1008 Main Street, Watertown, CT 06795, USA 

General Requirements

  • Authorized to work in the U.S.
  • 18 years of age or older
  • 50 Hour Work Week (Including Evenings and Weekends)
  • Basic Computer Skills
  • 1+ years of successful supervisory experience
  • Highly developed communication skills – bilingual a plus!
  • Carwash experience to understand industry-specific challenges and opportunities preferred

Physical Requirements

  • Able to lift at least 50lbs.
  • Ability to be on your feet for at least 8 hours at a time.
  • Mobility to work in areas that require kneeling, crouching, or crawling.
  • Capable of working in both extreme weather elements – hot and cold

Responsibilities

  • Participate in nationwide and regional sales initiatives
  • Be the face of the organization and provide an exceptional customer service experience
  • Maintain a safe and clean work area; keep alert for potential hazards
  • Conduct sales to drive revenue and increase profitability
  • Resolve all customer and membership issues in a timely manner
  • Offer training to employees that are not meeting our standard
  • Provide all the tools needed for new employees to be effective.
  • Recruit and coach team members to ensure company values and customer service expectations are met
  • Other duties as assigned

Company Core Values
 
S.E.L.F.
Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.
Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.
Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.
Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling.
 
At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation!
 
Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.

Skills Required

  • Authorized to work in the United States
  • At least 18 years of age
  • Ability to work 50 hours per week, including evenings and weekends
  • Basic computer skills
  • At least 1 year of successful supervisory experience
  • Highly developed communication skills
  • Ability to lift at least 50 pounds
  • Ability to stand for at least 8 hours
  • Ability to kneel, crouch, or crawl as needed
  • Ability to work in extreme hot and cold weather
  • Car wash experience
  • Bilingual communication skills
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The Company
HQ: New York, NY
Year Founded: 2022

What We Do

Summit Wash Holdings is a rapidly growing, membership-focused car wash group that operates multiple brands, including Russell Speeder's, Speeders, and Waters Carwash. Established in 2022, the company focuses on operational excellence, proprietary technology, and employee-centric culture to provide high-quality car wash services across the Northeast, Midwest, and Southeast regions of the United States.

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