Assistant Manager, User Growth & Strategy, Regional SMB Ads

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know the Role:

As part of Regional GrabAds SMB Strategy & Planning team, you will support various regional business development initiatives and co-create strategic business plans to drive self-serve ads growth. Promote and deliver self-serve advertising services to Grab’s ecosystem participants. You’ll work cross-functionally with leaders from GrabAds, Product, Marketing, Food & CE and relevant stakeholders to identify compelling advertising solutions for broad merchants adoption.

An ideal candidate will embody a strategic business mindset, analytical. Enjoy exploring ideas with internal function stakeholders. Understanding business levers and how to piece critical drivers together to grow business. The candidate will also enjoy challenging the status quo, chasing results, diving deep into troubleshooting and working with their peers to share solutions and raise the bar for the entire team. We hope this sounds like you and you are excited about this opportunity!

The Role and Responsibilities but not limited to: 

• Drive budget planning alignment, forecasting and monitoring to ensure targets are met.

• Establish and manage performance goals by defining and setting KPIs to promote business growth, and drive cross-functional alignment on goal setting.

• Co-create and execute strategies and special projects to grow business potential via cross-functional and country enablement.

• Develop and manage demand planning initiatives to create and optimize effective customer lifecycle loops to grow the account base, in collaboration with MKT/CRM/Product/Solutions teams.

• Foster advertising merchants growth with strategic plan and increase Ads loyalty to the platform.

• Take a long-term view of the business and define market positioning and target segments.

• Manage business review cadences and executive updates for leadership alignment.

Qualifications

The must haves:

• Possess a BS/MS degree in mathematics, statistics, data science, business analytics/management, engineering, computer science, or another quantitative major.

• 4-5 years of experience in strategy, business operations, market research, consulting experience or related analytical roles. 

• Sound understanding & experience of digital Ads Ecosystem. 

• Good at internal networking to understand where to gather competitive insights from stakeholders within and even outside the company.

• Demonstrate a strong analytical aptitude and a keen interest in strategy.

• Self-driven, curious, passionate about being involved in the business, growing fast, and able to adapt to a high work pace.

• Ability to use data analysis and visualization tools such as Excel, SQL, Tableau, etc. is preferred.

• Excellent communication & presentation skills with the ability to transmit across different level stakeholders. 

• Be a skilled project manager and a high-EQ team player, capable of managing expectations in a fast paced environment.

• Strong organizational skills with the ability to manage multiple concurrent projects.

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.