Job Title: Assistant Manager -Operations
Location: Delhi/Gurgaon / Delhi NCR
Experience: 6+ Years
Employment Type: Full-Time
About xLongevity :
xLongevity is all-in-one solution with an app, coaches, supplements and testing to empower you to live a long, active, fulfilling and healthy life. Please visit our website for more details https://xLongevity.com
The mission for the Role:
To ensure efficient supply chain, procurement, and fulfillment operations for India and international markets, while maintaining the highest standards in quality, cost optimization, and scalability to support rapid growth.
Key Responsibilities:
1. Supply Chain & Fulfillment
- Ensure 98%+ on-time order delivery (domestic & international).
- Manage 3PL partners, last-mile delivery, and oversee daily fulfillment operations.
- Handle inventory, demand planning, stock audits, and ERP systems.
2 .Quality Control & Compliance
- Lead QC checks at warehouse; ensure <1% customer complaints and <2% return rate.
- Ensure regulatory compliance (FSSAI, FDA, EFSA) and error-free documentation.
- Handle customs clearance within 3 days, with minimal additional costs.
3.Procurement & Vendor Management
- Manage sourcing, PO processing, and supplier SLAs.
- Ensure 100% PO fulfillment within 45-60 days.
- Build strong vendor relationships and ensure backup suppliers for critical materials.
4 . Cost Optimization & Inventory Efficiency
- Achieve 10% reduction in shipping costs and 15% improvement in inventory holding costs.
- Improve warehouse efficiency and streamline inventory turnover.
5.Scaling Operations & Growth Management
- Scale operations to handle 3X order volume within 12 months.
- Set up local distribution hubs in international markets like Dubai & the EU.
- Drive ERP automation for real-time visibility and reporting.
6.Team Leadership & Problem Solving
- Lead a high-performing supply chain team.
- Identify bottlenecks, solve customs delays, stock-outs, and last-mile issues.
- Continuously improve processes for operational excellence.
Key Requirements / Skills:
- 6+ years of experience in Operations, Supply Chain, or Fulfillment roles.
- Proven experience managing 3PL, last-mile delivery, and ERP systems.
- Strong knowledge of quality control, compliance (FSSAI, FDA, Customs), and international shipping.
- Expertise in procurement, vendor negotiations, and cost optimization.
- Ability to scale operations, manage distributor networks, and set up fulfillment hubs.
- Leadership skills with a track record of building high-performance teams.
- Data-driven mindset with expertise in metrics tracking and forecasting.
- Excellent communication, problem-solving, and decision-making skills.
Preferred Background:
- Industry: E-commerce, Retail, FMCG, Supply Chain, Logistics
- Education: Graduate/Postgraduate in Supply Chain, Operations, or related fields
- Certification (Preferred): Six Sigma, PMP, or Supply Chain Management certifications
Why Join Us?
- Be a key player in a rapidly growing business with global expansion plans.
- Drive innovation in supply chain & fulfillment with tech-enabled operations.
- Lead strategic initiatives and create impactful results.
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What We Do
Windmill is a boutique digital design agency dedicated to delivering impactful digital products and solutions that resolve modern challenges. We’re a global operation headquartered in Switzerland, with offices throughout Europe, the US, and India.
We are a diverse team of digital strategy, experience design, and enterprise engineering specialists with extensive backgrounds in complex product design and delivery for banking, healthcare, compliance, and other industries.
With our proven design thinking methodology, we offer clients and partners the trusted guidance and technical support required to explore transformative opportunities and strategically execute them.
We offer a premium service and are dedicated to making each engagement a success.
