The Role
Oversee daily investment operations across multiple asset classes, including post-trade processing, settlement, reconciliation, corporate actions, liquidity, transfers, and exception management. Support client inquiries, risk controls, audit coordination, management reporting, and process improvements. Collaborate with business and technology teams to translate operational requirements into solutions while ensuring accurate records, regulatory discipline, and timely escalation of issues.
Summary Generated by Built In
About Mox
Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.
Why Mox
Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?
What we are looking for?
This position serves as a key contributor to the Investment Operations team, overseeing business-as-usual operations across a diverse range of wealth products. The role encompasses end-to-end product oversight, including post-trade operations, liquidity management, process controls, exception handling, and product development support.
Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.
Why Mox
Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits. Who says banking can’t be fun?
What we are looking for?
This position serves as a key contributor to the Investment Operations team, overseeing business-as-usual operations across a diverse range of wealth products. The role encompasses end-to-end product oversight, including post-trade operations, liquidity management, process controls, exception handling, and product development support.
Responsibilities
- Oversee daily post-trade operations across multiple asset classes, including funding, trade matching, settlement, reconciliation, and lifecycle management;
- Execute end-to-end corporate action processing, with accountability for exception identification and resolution;
- Manage transfer requests, primary market operations, and other wealth product-related activities;
- Provide operational support to the Client Services team in resolving client inquiries;
- Conduct reconciliation and verification of general ledger entries and system records;
- Support risk and control governance through evidence preparation, MIS reporting, and audit coordination;
- Exercise sound judgment in resolving operational issues and escalating matters where appropriate;
- Identify and implement process enhancements to drive operational efficiency and strengthen risk controls;
- Collaborate with Business and Technology stakeholders to ensure requirements are accurately translated into delivered solutions.
Requirements
- Bachelor's degree in Finance, Business Administration, or a related discipline;
- Minimum 3 years' experience in middle office, asset servicing, equities operations, or equivalent roles within banking, securities, asset management, or other financial services institutions;
- Broad knowledge of investment products (preferred);
- Meticulous attention to detail, with a strong risk awareness and disciplined escalation approach;
- Excellent communication skills, proactive engagement, and demonstrated ability to work effectively with external counterparties;
- Strong analytical and problem-solving capabilities, with adaptability in a dynamic environment;
- Flexibility to provide support during Hong Kong public holidays and outside regular business hours as required;
- Solid understanding of banking and investment industry practices and procedures.
About
Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration… it’s all up for us to define together.Why MoxMox helps you grow – your money, your world, your possibilities. We equip you with the financial management tools, information and insights you need to make your dreams, big or small, come true. Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox.Mox rewards you with an array of banking and lifestyle benefits.
Skills Required
- Bachelor's degree in Finance, Business Administration, or a related discipline
- Minimum 3 years of experience in middle office, asset servicing, equities operations, or equivalent financial services roles
- Broad knowledge of investment products
- Meticulous attention to detail and strong risk awareness
- Disciplined escalation approach
- Excellent communication skills
- Proactive engagement and ability to work effectively with external counterparties
- Strong analytical and problem-solving capabilities
- Adaptability in a dynamic environment
- Flexibility to support Hong Kong public holidays and outside regular business hours
- Solid understanding of banking and investment industry practices and procedures
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The Company
What We Do
Mox is a Hong Kong digital bank backed by Standard Chartered, with HKT, PCCW and Trip.com. It combines retail banking services and lifestyle benefits in one place, helping customers grow their money and broaden their possibilities. Delivered through a mobile app, its personalized digital experience aims to make everyday banking, spending and saving simpler, with customer research and data security and privacy at its core.
