Assistant Manager @ Francaise

Position Summary

The Assistant Manager supports the General Manager in overseeing daily restaurant operations while delivering exceptional guest experiences. This role is hands-on and leadership-focused, requiring strong communication skills, operational awareness, and the ability to lead by example in a fast-paced environment.

Key Responsibilities

• Support the General Manager in daily operations and floor leadership

• Lead shifts to ensure service standards, guest satisfaction, and efficiency

• Assist with hiring, training, coaching, and performance management

• Handle guest concerns professionally and effectively

• Support scheduling, labor management, and shift coverage

• Ensure compliance with company policies, health, and safety standards

• Maintain a positive, respectful team culture

• Oversee opening and closing procedures as assigned

• Collaborate with kitchen and bar leadership to ensure smooth service

Skills & Qualifications

• Previous restaurant or hospitality management experience preferred

• Strong leadership and communication skills

• Ability to multitask and make decisions under pressure

• Guest-focused mindset with attention to detail

• Experience with POS systems and basic administrative tasks

• Reliable, organized, and solution-oriented

• Flexible availability, including nights, weekends, and holidays