Assistant Manager, Data Platform Engineer

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Insurance • Financial Services
The Role
Supports and manages cloud-based big data platforms, ETL tools, databases, repositories, and data pipelines. Responsibilities include monitoring, troubleshooting production issues, developing diagnostic tools, optimizing analytics systems, managing support agents, maintaining SLAs, improving processes, and preventing recurring incidents. The role requires Azure big data expertise, programming experience in Python, Java, or Scala, advanced SQL, large-scale data processing knowledge, Power BI and Alteryx experience, strong communication, and ITIL knowledge.
Summary Generated by Built In
Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Providing technical support for Group Application Data Platform. Support, maintain and monitor big data cloud-based technologies and applications including ETL tools, data repositories and databases as well as data pipeline components under Group Application Data Platform against SLAs as agreed with various business stakeholders. Manage the team of data platform support agents to ensure BAU support provided according to SLAs set with various business stakeholders.

Key responsibilities

  • Responsible for maintaining and optimizing big data cloud-based systems and applications.
  • Able to work and implement advanced monitoring and metrics to provide operational rigor and oversight for all levels of business expectation.
  • Analyze and troubleshooting issues related to big data cloud-based systems and applications under Group Application Data Platform.
  • Develop and manage diagnostic and instrumental tools for troubleshooting and in-depth analysis
  • Continuously refine and improve of Data Analytics platforms and systems
  • May require standby and work during weekend to meet the critical business reporting timeline and/or data needs Support / Standardize
  • Ensure that existing guidelines, standards and best practices are followed and applied to development projects
  • Take ownership for issues to reach resolutions to prevent recurrences
  • Troubleshoot and resolve production issues under tight deadlines
  • Proactively identify the impact of potential process changes, integrate new initiatives with existing processes, and ensure that all processes are consistent and fit together.
  • Ability to effectively present information and respond to questions from groups of managements, business users, expertise from other technical areas, and peers
  • Able to work independently and strong problem-solving skill.

Minimum Job Requirements:
Education:

  • Bachelor’s degree in IT or other relevant discipline.

Experience:

  • 5+ years IT work experience in database platform support role e.g. Platform Engineer, DBA and/or Data Platform Engineer.
  • Tertiary qualification in ANY of the following: Degree in Information Technology or Computer Science or Maths/Statistical

Technical skills:

  • Azure Big Data Cloud Technologies experience is a mandatory requirement
  • Solid understanding and some practical experience in:
  • 2 years of experience in object-oriented programming languages, like Python, Java, and Scala.
  • Advanced SQL skills and relational database management.
  • Experience with Hadoop/MapReduce/Pig/Hive/EMR/Redshift for large data processing
  • Experience in managing Data Analytics tools such as PowerBI and Alteryx.
  • Cloud computing certifications/licenses – Azure certification could be an advantage.

Soft Skills

  • Excellent language and visual skills for producing well-structured technical documentation and operational procedures in English
  • Able to communicate English.
  • Knowledge on ITIL processes
  • Strong customer focus with excellent client engagement, verbal and written communication skills.
  • Ability to innovate under pressure, analyze complex problems and find solutions.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Skills Required

  • Bachelor's degree in Information Technology, Computer Science, Mathematics, Statistics, or a relevant discipline
  • At least 5 years of IT work experience in database platform support, such as Platform Engineering, Database Administration, or Data Platform Engineering
  • Experience with Azure big data cloud technologies
  • At least 2 years of experience with object-oriented programming languages such as Python, Java, or Scala
  • Advanced SQL skills and relational database management experience
  • Experience with Hadoop, MapReduce, Pig, Hive, EMR, or Redshift for large-scale data processing
  • Experience managing data analytics tools such as Power BI and Alteryx
  • Excellent English communication and technical documentation skills
  • Knowledge of ITIL processes
  • Strong customer focus, client engagement, verbal communication, and written communication skills
  • Ability to innovate under pressure, analyze complex problems, and find solutions
  • Azure certification
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Hong Kong
25,938 Employees
Year Founded: 1919

What We Do

AIA Group Limited is a multinational insurance and financial services corporation headquartered in Hong Kong, providing life insurance, savings, and health protection products across the Asia-Pacific region.

Similar Jobs

Micron Technology Logo Micron Technology

Sr Manager, STPG PE NAND

Artificial Intelligence • Hardware • Information Technology • Machine Learning
Remote
Batu Kawan, Selatan, Pulau Pinang, MYS
45000 Employees

Takeda Logo Takeda

Assistant Controller

Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Remote or Hybrid
Selangor, MYS
50000 Employees

Takeda Logo Takeda

Assistant Controller

Healthtech • Software • Analytics • Biotech • Pharmaceutical • Manufacturing
Remote or Hybrid
Selangor, MYS
50000 Employees

Micron Technology Logo Micron Technology

Reliability Engineer

Artificial Intelligence • Hardware • Information Technology • Machine Learning
Remote
Batu Kawan, Selatan, Pulau Pinang, MYS
45000 Employees

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Vega Thumbnail
Artificial Intelligence • Automotive • Insurance • Transportation
US
43 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account