Job Title: Assistant Manager, Custom Recruiting
Location: Noida, hybrid
Responsibilities:
The Custom Recruiting team specializes in sourcing and recruiting niche B2B respondents for quantitative and qualitative surveys. The Assistant Manager supports the day-to-day leadership of Dynata's Custom Recruiting operations team. This role helps drive recruiting performance, respondent quality, capacity planning, and operational consistency while providing coaching, training, and leadership development. This individual serves as a key operational partner to the Custom Recruiting Manager.
- Provide ongoing coaching, mentorship, and performance feedback to Team Leads and Agents.
- Serve as an escalation point for recruiting challenges, operational issues, and team concerns.
- Support recruiting, interviewing, onboarding, and training of new employees.
- Foster a culture of quality, accountability, collaboration, continuous learning, and operational excellence.
- Assist with workload balancing and resource allocation across projects.
- Partner with Project Managers and Team Leads to ensure recruiting efforts align with project objectives, timelines, and client requirements.
- Monitor recruiting performance across active projects and ensure recruiting teams consistently follow established processes, quality standards, and project specifications.
- Provide guidance on sourcing and recruitment strategies for difficult-to-reach B2B audiences.
- Assist in developing and implementing recruiting best practices, tools, and workflows.
- Conduct quality reviews and identify opportunities for improvement in recruiting practices.
- Proactively identify project risks and recommend mitigation strategies.
- Provide leadership coverage and decision-making support in the absence of the Manager
Experience / Qualifications:
- 5+ years of experience in market research recruiting, B2B recruiting, call center operations, field management, or related operational leadership roles.
- 2+ years of people leadership experience, preferably managing supervisors or similar frontline leaders.
- Demonstrated success coaching individuals and teams to achieve productivity and quality goals.
- Strong understanding of B2B respondent recruiting methodologies and outreach strategies.
- Experience managing multiple priorities in a fast-paced operational environment.
- Strong analytical and problem-solving skills with the ability to make data-driven decisions.
- Excellent written and verbal communication skills.
- Experience using CRM, contact management, or recruiting platforms preferred
- Proficiency in Microsoft Excel, Outlook.
- Ability to work independently, drive accountability, and lead through influence.
Skills Required
- 5+ years of experience in market research recruiting, B2B recruiting, call center operations, field management, or related operational leadership roles
- 2+ years of people leadership experience, preferably managing supervisors or similar frontline leaders
- Demonstrated success coaching individuals and teams to achieve productivity and quality goals
- Strong understanding of B2B respondent recruiting methodologies and outreach strategies
- Experience managing multiple priorities in a fast-paced operational environment
- Strong analytical and problem-solving skills with the ability to make data-driven decisions
- Excellent written and verbal communication skills
- Experience using CRM, contact management, or recruiting platforms
- Proficiency in Microsoft Excel and Microsoft Outlook
- Ability to work independently, drive accountability, and lead through influence
Dynata Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dynata and has not been reviewed or approved by Dynata.
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Leave & Time Off Breadth — Time off options such as paid holidays, sick time, PTO, and in some cases unlimited PTO are available, with PTO sometimes described as generous. Volunteer time and a “birthday day off” expand the time‑off menu beyond basics.
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Flexible Benefits — Flexible and remote work options are broadly offered across a global and hybrid footprint, including part‑time and work‑from‑home arrangements. This flexibility can make certain entry‑level or side‑income roles feel reasonable for the work involved.
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Wellbeing & Lifestyle Benefits — Perks such as commuter benefits, wellness resources, snacks, gym or cell‑phone reimbursements, and tuition reimbursement are part of the package. Employee resource groups and volunteer opportunities add lifestyle and community support.
Dynata Insights
What We Do
Dynata is the world’s largest first-party data platform for insights, activation and measurement. With a reach that encompasses over 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. The Dynata data platform, an all-in-one solution for insights, activation and measurement, leverages our robust data, innovative technology and more than 40 years’ experience as a pioneer in consumer and B2B insights. Our vision for the Dynata data platform is to automate the entire marketing continuum, with capabilities to target audiences; uncover insights; connect data; activate, measure and optimize campaigns; and analyze, visualize, publish and share those insights to drive your business growth. We’ve helped more than 6,000 market research firms, brands, media and advertising agencies, publishers, and consulting and investment firms around the world and in every industry accelerate transformation, enable better decision-making, and deliver revenue growth.
