The Assistant General Manager (AGM) plays a pivotal role in supporting the Dealership in overseeing day-to-day operations. The AGM assists in managing staff, implementing policies and procedures, and driving organizational goals through sales and service.
- A competitive base salary ($65,000 - $75,000) plus incentive potential & commissions
- Corporate support in human resources, accounting, compliance, and operations strategy
- Robust annual meeting focused on company-wide initiatives, training, development, and recognition
- A competitive benefits package including: medical, dental, vision, employer-paid short-term disability/life insurance, wellness program with monthly discount, 401K plan with generous match, paid time/holidays off
Responsibilities:
Operational Support
- Assist the General Manager in overseeing daily operations across departments.
- Implement and enforce operational policies and procedures to maintain efficiency and productivity.
- Monitor key performance indicators (KPIs) and report insights to the General Manager.
Staff Management
- Supervise and provide guidance to staff.
- Assist in recruiting, training, and evaluating employees.
- Foster a positive work environment and resolve any staff conflicts or issues.
Financial Management
- Assist in budget development and cost management.
- Monitor financial performance against budgetary goals and recommend corrective actions when necessary.
- Contribute to revenue generation through upselling, cross-selling, and promotional activities.
Administrative Duties
- Oversee administrative functions such as scheduling, inventory management, and record-keeping.
- Prepare reports, presentations, and other documents for management review.
- Coordinate with other departments to ensure seamless workflow and communication.
Sales Growth and Customer Relations
- Participate in sales presentations to prospective customers, demonstrating products and/or services and addressing inquiries.
- Continue to grow dealership through sales activities.
- Ensure exceptional customer service standards are upheld.
- Address customer inquiries, feedback, and complaints in a timely and professional manner.
- Collaborate with the General Manager to develop strategies for enhancing sales growth, customer satisfaction and retention.
Requirements
- Proven experience in a managerial or supervisory role.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software.
- Ability to multitask, prioritize, and delegate effectively.
- Knowledge of industry regulations and best practices.
- Flexibility to work evenings, weekends, and holidays as required.
- Bachelor's degree preferred.
Fine print: to be an Assistant General Manager at our dealership you will be subject to a pre-employment background check, drug screening, MVR and DOT physical upon offer of employment.
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What We Do
Packard Culligan Water is a family-owned company with values based on relationships, unity, listening, and leading locally. Our vision is a timeless responsibility to elevate people's lives through water.
The people we serve and the people we work with are our neighbors, and we continually earn their trust by providing better water where they live work, and play.
We are a group of 34 Culligan Water dealerships in 10 different states and nearly 600 employees. Founded in 1946, our dealership and headquarters is located in Minnetonka, Minnesota. We serve a large geographic portion of Minneapolis and the surrounding suburbs. We have dealership locations that serve residents and businesses in Arizona, Idaho, Illinois, Iowa, Minnesota, Missouri, Montana, New York, Pennsylvania, and Wisconsin. Our dealerships are locally run by employees who are a part of the communities that they serve.
We offer the best drinking water and the largest variety of water treatment products and services available for your home or business including water softeners, water filtration systems, reverse osmosis drinking water systems, delivered bottled water, softener salt delivery, equipment installation, and repair service. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.
We strive to deliver the gold standard in our industry and set the tone for professionalism and development. If you are looking for an opportunity to grow your career, you could be one of our people here at Culligan Water.
