Assistant General Manager

Andretti Indoor Karting & Games (AIKG) is actively seeking an Assistant General Manager to join the team in Chandler, AZ!

Position Overview

The Assistant General Manager is responsible for the management of all functional areas of the site’s business operations including Restaurant and Arcade. The Assistant General Manager will work closely with and report to the unit General Manager. They are responsible to be the leader in the development of Management & Team Members and oversee Repair & Maintenance of the facility. Assistant General Managers must create an environment that develops ownership and accountability.

The Assistant General Manager is expected to maintain the quality and ethical standards set by AIKG while representing the Andretti brand.

Andretti Indoor Karting & Games – AIKG can get you on the track for your winning General Manager career

Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. AIKG locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens. 

AIKG currently has seven locations in Florida, Texas, Arizona & Georgia, with multiple sites opening in Arizona, and Corporate Support offices in Orlando and Atlanta. Benefits include:

• Top Management Salaries
• Exciting Bonus opportunities
• AIKG has the BEST staff, so you work with and lead motivated professionals!
• Support for ongoing professional development and training.
• Personal/Family Medical, Dental and Vision Insurance Coverage
• $1200 company paid Health Savings Account
• Vacation and Sick time accrued during the first year
• 401k retirement program with generous company match
• Company provided Life Insurance
• Company provided Short-Term and Long-Term Disability Insurance

Assistant General Manager Responsibilities

Work closely with department leaders to oversee all aspects of site operations of entire facility, including staffing, training, employee relations, repair and maintenance, game operations, site IT, cleanliness, organization, service timing, quality product, cash handling and site administration.

• Fully accountable for all aspects of P&L, including achieving annual revenue, profit, cost control and inventory control
• Accountable to maximize daily sales and effectively manage costs, labor and cash control
• Work closely with department Managers to oversee operations and facility
• Continuously promote safety and sanitation
• Responsible to take proactive approach to guest relations, put in time spent on floor interacting with guests
• Ensure the highest level of quality and standards
• Ultimately responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
• Empower management and staff to deliver exceptional service
• Responsible for the on-going development of all site managers and for the development of Management-in-Training
• Assure leadership and staff morale is maintained at a high level
• Responsible to provide direct and honest feedback to staff regarding individual performance
• Establishes operational guidelines for the recruitment and retention of staff

Required Qualifications

• Eligible to work in the United States
• At least 18 years of age
• Strong written & verbal communication skills
• High School Diploma or equivalent
• Strong organizational skills
• Basic understanding of Marketing and Finance
• The desire and ability to be pleasant, upbeat and sociable throughout the workday
• Work varying days, nights, holidays and weekends

Preferred and great to have:

• Two years of Assistant General Management experience in high volume environment
• Two years of complete P&L experience in a branded food and entertainment business
• Financial analysis and assessment skills
• Proven leadership and team skills; ability to motivate and manage all levels of staff and management Strong training and development background
• Working knowledge of cost controls
• Strong training and development background

Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Walk or stand for extended periods of time
• The ability to communicate quickly and accurately
• Must be able to lift up to 15 lbs on a regular basis
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs
• The work environment may include bright, dim or flashing lights and loud sounds
• Requires manual dexterity to use and operate all necessary equipment
• Be able to understand, follow and maintain safety standards at all times